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Complaint Investigation

River Ridge Living Center

March 27, 2026 · Amsterdam, NY · 100 Sandy Drive
Citations 1
CMS Rating 1/5
Beds 120
Provider ID 335422
Healthcare Facility
River Ridge Living Center
Amsterdam, NY  ·  View full profile →
Inspection Summary

RIVER RIDGE LIVING CENTER in AMSTERDAM, NY — inspection on March 27, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0925
Environmental Deficiencies

environment and an effective pest control program in two (2) of two (2) private resident shower

bugs were found in a private shower room located in resident room [ROOM NUMBER]; (b.) dead ants were found in room [ROOM NUMBER]'s private shower room; (c.) dead and live ants were found in shower room on Unit A across the hall from room [ROOM NUMBER] and the shower room on Unit C across the hall from rooms #57 and #58.

This is evidenced by: During observations on 3/17/2026 at 1:47 PM, both dead insects and live insects were found crawling s in the private shower room inside room [ROOM NUMBER].During observations on 3/17/2026 at 2:25 PM, dead ants were found around the floor in a private shower room inside room [ROOM NUMBER].During observations on 3/17/2026 at 2:26 PM, little black ants were found crawling on the floor of the Unit A shower room located across the hall from room [ROOM NUMBER].During observations on 3/17/2026 at 2:40 PM, little black ants were found crawling on the floor of the Unit C shower room located across the hall from Rooms #57 and #58.

During an interview on 3/17/2026 at 1:50 PM, Housekeeping Aide #1 stated they cleaned the private shower rooms every other day and notified maintenance if they see insects or any type of pests.

During an interview on 3/17/2026 at 2:10 PM, Director of Maintenance #1 stated that ants have been an ongoing problem due to residents dropping food on the ground .

The facility used a pest control vendor that comes in monthly to treat for pests.

Director of Maintenance #1 stated that the pest control vendor was in the facility in the morning of 3/17/2025. In addition, the facility only has two rooms with private showers located in the residents rooms which the water was ran weekly.

During an interview on 3/17/2026 at 2:12 PM, Maintenance Staff #1 stated they ran the water in the two private showers monthly, so nothing could build up.

Maintenance staff #1 also stated that the last time the showers were ran with water was a month and a half ago. If pests arise, they notify Director of Maintenance #1 who would call the pest control vendor since they were not allowed to use any spraying chemicals in the facility.

During an interview on 3/17/2026 at 2:29 PM, Housekeeping Aide #2 stated they have been employed at the facility for about three months and learned of a private shower in room [ROOM NUMBER] a week ago from another housekeeping staff.

Housekeeping Aide #2 stated they had not cleaned the private shower since it was not used. 10 New York Codes, Rules and Regulations 415.29(j)(5) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in AMSTERDAM, NY, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from RIVER RIDGE LIVING CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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