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Complaint Investigation

Casa Real

March 26, 2026 · Santa Fe, NM · 1650 Galisteo Street
Citations 7
Beds 118
Provider ID 325038
Healthcare Facility
Casa Real
Santa Fe, NM  ·  View full profile →
Inspection Summary

Casa Real in Santa Fe, NM — inspection on March 26, 2026.

Found 7 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0550
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited Casa Real in Santa Fe, NM for a deficiency under regulatory tag F-F0550 during a complaint investigation conducted on 2026-03-26.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Casa Real.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-04-27.

Federal health inspectors cited Casa Real in Santa Fe, NM for a deficiency under regulatory tag F-F0558 during a complaint investigation conducted on 2026-03-26.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Reasonably accommodate the needs and preferences of each resident.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Casa Real.

Correction Status: Past Non-Compliance.

The facility reported correction as of 2026-03-09.

Federal health inspectors cited Casa Real in Santa Fe, NM for a deficiency under regulatory tag F-F0689 during a complaint investigation conducted on 2026-03-26.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Casa Real.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-04-27.

Federal health inspectors cited Casa Real in Santa Fe, NM for a deficiency under regulatory tag F-F0761 during a complaint investigation conducted on 2026-03-26.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Casa Real.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-04-27.

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Federal health inspectors cited Casa Real in Santa Fe, NM for a deficiency under regulatory tag F-F0806 during a complaint investigation conducted on 2026-03-26.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Casa Real.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-04-27.

Federal health inspectors cited Casa Real in Santa Fe, NM for a deficiency under regulatory tag F-F0842 during a complaint investigation conducted on 2026-03-26.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Casa Real.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-04-27.

Federal health inspectors cited Casa Real in Santa Fe, NM for a deficiency under regulatory tag F-F0880 during a complaint investigation conducted on 2026-03-26.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Provide and implement an infection prevention and control program.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of Casa Real.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-04-27.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Santa Fe, NM, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Casa Real or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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