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Complaint Investigation

Northrise Wellness & Rehabilitation

February 20, 2026 · Las Cruces, NM · 2884 North Road Runner Parkway
Citations 3
CMS Rating 3/5
Beds 31
Provider ID 325111
Healthcare Facility
Northrise Wellness & Rehabilitation
Las Cruces, NM  ·  View full profile →
Inspection Summary

Northrise Wellness & Rehabilitation in Las Cruces, NM — inspection on February 20, 2026.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0655
Resident Assessment and Care Planning Deficiencies

being admitted

record review and interview, the facility failed to create an accurate baseline care plan (minimum

within 48 hours of admission for 1 (R #2) of 2 (R #2 and R #4) residents reviewed for baseline care plans.

This deficient practice couldˆlikely resultˆin residents not receiving theˆappropriate careˆand may place residents at risk of an adverse event (undesirable experience, preventable or non-preventable, that caused harm to a resident because of medical care or lack of medical care) or worsening of current condition after admission.

The findings are:ˆˆ A.ˆ

Record review of R #2's admission Record, no date, revealed he was admitted into the facility on [DATE].ˆˆ B.

Record review of R #2's AdmissionˆMDS, dated [DATE], revealed the following:ˆ 1.

Staff documented R #2 hadˆone unstageableˆpressure ulcerˆ(not stageable due to coverage of wound bed by slough [dead tissue in a wound, typically soft, yellow or white, that can impede healing if not properly managed] and/or eschar [hardened, dry, black or brown dead tissue that forms a scab-like covering over deep wounds])ˆpresent upon admission.ˆ 2.ˆStaff documented R #2 needed pressure ulcer/injury care.ˆˆ C.

Record review of R #2's baseline care plan, dated 02/19/26, revealed the following:ˆ 1.ˆStaff did not document R #24's pressure ulcer.ˆ 2.

Staff did not document R #24's need for wound care.ˆ D.ˆOn 02/20/26 at 1:31 PM, during an interview, theˆDON confirmed Rˆ#2'sˆcare plan did notˆindicateˆR #2 had a pressure ulcer or needed wound care.

The DONˆstatedˆher expectation was forˆthe nursesˆto care plan the wounds and necessary wound careˆwithin the firstˆ48ˆhoursˆof admission.ˆ Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

325111 02/20/2026

Northrise Wellness & Rehabilitation 2884 North Road Runner Parkway Las Cruces, NM 88011

actions that can be measured.

record review and interview, the facility failed to develop and implement accurate, person-centered

when staff failed to document pressure ulcers and the need for wound care.

This deficient practice could likely result in staff being unaware of the current and actual needs of the residents and worsening of the pressure ulcers.

The findings are: R #1 A.

Record review of R #1's admission record, no date, revealed she was admitted into the facility on [DATE]. B.

Record review of R #1's AdmissionˆMDS,ˆdatedˆ01/15/26, revealed the following:ˆ 1.

Staff documented R #1 hadˆone unstageableˆpressure ulcerˆ(not stageable due to coverage of wound bed by slough [dead tissue in a wound, typically soft, yellow or white, that can impede healing if not properly managed] and/or eschar [hardened, dry, black or brown dead tissue that forms a scab-like covering over deep wounds]) present upon admission.ˆ 2.

Staff documented R #1 had two unstageable pressure injuries presenting as deep tissue injury (type of pressure ulcers that present as a purple or maroon localized area of discolored intact skin or bloodˆfilled blister due to damage of underlying soft tissue) present upon admission. 3.ˆStaff documented R #1 needed pressure ulcer care under the Care Area Assessment (section of the MDS that indicates whether a new care plan, care plan revision, or continuation of current care plan is necessary), dated 01/21/26. C.

Record review of R #1's care plan, dated 01/16/26, revealed R #1's care plan did not include a care plan for pressure ulcers. R #3 D.

Record review of R #3's admission record, no date, revealed she was admitted into the facility on [DATE]. E.

Record review of R #3's admission MDS, dated [DATE], revealed the following: 1.

Staff documented R #3 had one unstageable pressure ulcer present upon admission. 2.

Staff documented R #3 needed pressure ulcer care under the Care Area Assessment, dated 01/06/26. F.

Record review of R #3's care plan, initiated (date care plan started) 12/28/25, revealed R #3's care plan did not include a care plan for pressure ulcers (It was added 02/20/26.)G. On 02/20/26 at 1:33 PM during an interview, theˆDON stated the following: 1. Rˆ#1'sˆcare plan did not have a comprehensive care plan for R #1's pressure ulcers and the need for wound care. 2. Rˆ#3's comprehensive care plan did not have a plan in place for R #3's pressure ulcer and the need for wound care. 3.

The expectationˆwas for staff to complete the comprehensive care plans to include pressure ulcers and the need for wound care.

325111 02/20/2026

Northrise Wellness & Rehabilitation 2884 North Road Runner Parkway Las Cruces, NM 88011

in accordance with accepted professional standards.

record review,ˆobservation,ˆand interview, the facilityˆfailed toˆensure medical records were

of documentation when staffˆfailed to accurately document the completion of wound care.

This deficient practice has the potential to negatively impact the care staff provide to meet residents' needs due to inaccurate records.

The findings are: R #1A.

Record review of R #1's admission record, no date, revealed she was admitted into the facility on [DATE]. B.

Record review of R #1's physician order, dated 01/15/26, revealed an order for wound care to the right buttocks.

Cleanse site with normal saline (NS; solution similar to salt concentration in human blood making it ideal for cleaning wounds) and pat dry, Medihoney (medical grade honey often used in wound dressings) to the wound bed.

Cover with calcium alginate gauze (highly absorbent wound dressings designed to manage drainage and promote a moist healing environment).

Cover with a silicone bordered dressing every day shift. C.

Record review of R #1's Treatment Administration Record (TAR, electronic document where facility staff document wound care was completed), dated January 2026, revealed staff did not document the wound care was completedˆfor the following dates:ˆˆˆ 1.

Monday 01/19/26,ˆ 2.

Wednesday 01/21/26,ˆ 3.

Friday 01/23/26. R #3 D.

Record review of R #3's admission record, no date, revealed she was admitted into the facility on [DATE]. E.

Record review of R #3's physician order, dated 01/01/26, revealed an order for wound care to bilateral (both) buttocks.

Cleanse site with NS and pat dry.

Sureprep (fast drying transparent barrier film that forms a protective layer over the skin) to the surrounding tissue.

Medihoney to the wound bed (bottom part of the wound where new skin and tissue grow) and cover with a sacral silicone bandage (absorbent wound dressing used for wounds on the sacrum which is the area at the base of the spine). F.

Record review of R #3's TAR, dated January 2026, revealed staff did not document wound care was completed from 01/02/26 through 01/23/26. G. On 02/20/26 at 11:07 AM, during an interview, the Wound Care Nurse (WCN) stated the following: 1.

She worked Monday through Friday and completed all wound care in the facility on those days. 2.

She completed wound care for R #1 on 01/19/26, 01/21/26 and 01/23/26 but did not document the completion on the resident's TAR. 3.

She completed wound care for R #3 on the following dates but did not document on the resident's TAR: a. 01/01/26 and 01/02/26. b. 01/05/26 through 01/09/26. c. 01/12/26 through 01/16/26. d. 01/19/26 through 01/23/26. 4.

Sometimes the nurse that worked the unit (the WCN did not state which nurse) documented the completion of wound care on the TAR. 5.

She should make sure that either she or the unit nurse document the wound care as completed on the TAR.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Las Cruces, NM, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Northrise Wellness & Rehabilitation or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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