White Sands Healthcare
Inspection Findings
F-Tag F0600
F 0600 Level of Harm - Immediate jeopardy to resident health or safety Residents Affected - Many
FORM CMS-2567 (02/99) Previous Versions Obsolete
revealed CNA #1 recorded NAIT #2 verbally abusing R #4 by:1. Yelling at R #4 to hush and shut up,2.
Mocking R #4 by repeating the same words he was saying,3. Saying .I want to thump the shit of him sometimes,4. Threatening R #4 by telling him that they are going to drop him because he doesn't know how to be quiet,5. Yelling instructions such as let go and hold on to R #4,6. Telling R #4 to urinate in his brief
after R #4 said he needed to urinate.K. Record review of the NAIT #2's timecard revealed NAIT #2 worked at the facility 08/24/25, 08/27/25, and 08/28/25.L. On 10/14/25 at 3:25 pm, during an interview with R #4, he stated he was unable to recall the incident.M. Record Review of R #4's Trauma Informed assessment dated [DATE REDACTED] indicated that R #4 had past childhood trauma in elementary school. R #4 indicated he still feels scared, helpless and horrified regarding this past trauma and experiences nightmares. R #4 also indicated
he will go out of his way to forget past trauma. N. Record Review of R #4's Safe Survey (tool used to help identify residents' concerns with staff) dated 08/29/25 revealed R #4 is afraid of a staff member at the facility but unsure of their name.O. On 10/14/25 at 4:31 pm, during an interview with the Director of Nursing (DON), she stated once the facility was made aware of an allegation of abuse on 08/29/25 an investigation was initiated, and NAIT #2 was immediately placed on suspension. The DON confirmed that following the substantiation of the facility's investigation of abuse and NAIT#2's employment was terminated on 09/10/25.
Based on interview and record review, Immediate Jeopardy (IJ) was identified, and the Administrator and Director of Nursing were notified in person on 11/17/25 at 6:15 pm.The facility took corrective action by providing an acceptable Plan of Removal (POR) on 11/18/25 at 1:55 pm which verified implementation of
the plan of removal as of 09/03/25. Immediate Jeopardy was removed on 09/03/25, which constituted Past Non-Compliance IJ. Plan of removal:R #4 was immediately assessed by using a Trauma Informed Assessment. No immediate concerns noted. Completed 08/29/25.Tele-visit with Psych provider, agreed with Trauma Informed Assessment for R #4, no immediate trauma and will continue psych caseload.
Completed 08/29/25.Safe survey for all facility residents were immediately initiated with no immediate concerns verbalized. Residents verbalized desire to continue living in facility and feel safe. Completed 09/03/25 and then again on 11/18/25.Referral for additional spiritual services for support within the community for R #4 via hospice team. Completed 08/29/25.R #4's Care Plan updated for trauma-informed care.Record review of R #4 records on 10/14/25 verified the above records.All staff were re-educated on 08/29/25 and 08/30/25.1. Abuse and neglect definition, signs and symptoms of abuse and reporting and when to report.2. Zero-tolerance expectation.3. Resident rights.4. Mandatory reporting within 2 hours.Record review of Training sign-in sheets on 10/14/25 verified staff training was conducted for all facility staff on 08/29/25 and then again on 09/30/25.Interviews with NAIT #1, CNA #1-3 on 10/14/25 verified that they received the above training.
Event ID:
Facility ID:
If continuation sheet
Printed: 04/13/2026 Form Approved OMB No. 0938-0391
Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
B. Wing
A. Building
(X3) DATE SURVEY COMPLETED
11/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
White Sands Healthcare
5715 North Lovington Highway Hobbs, NM 88240
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F-Tag F0609
F 0609 Level of Harm - Immediate jeopardy to resident health or safety Residents Affected - Many
FORM CMS-2567 (02/99) Previous Versions Obsolete
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Based on record review and interview, the facility failed to report an allegation of abuse for 1(R #4) of 8(R #1-8) residents reviewed for abuse, when staff waited 7 days to report witnessed staff to resident abuse. If
the staff fail to report allegations of abuse to the facility administration, then corrective measured may not be acted on and the facility would be unable to assure residents are free from abuse. The findings are:Cross reference findings for F600A. Record review of R #4's complaint report dated 08/29/25 revealed
on 08/22/25 an alleged incident of abuse had occurred as follows:- Certified Nurse Aide (CNA) #1 had witnessed NAIT (Nurse Aide in Training) #2 cover R #4's mouth with hand, tap his mouth with her hand, and told R #4 to shut up.-The incident was reported to the management team on 08/29/25. NAIT #2 continued to work until management was notified of incident. NAIT #2 remained in the unit and the residents in the unit were at risk for further abuse by the accused NAIT #2.B. Record review of facility timesheets identified that NAIT #1 worked at the facility on 08/22/25, 08/24/25, 08/27/25 and 08/28/25.C.
On 10/14/25 at 2:40 pm during interview with Registered Nurse RN) #1 confirmed that CNA #1 told her about the incident on 08/22/25 and CNA #1 reported to RN #1 that she [CNA #1] didn't know what to do about it [reason for not reporting sooner.] RN #1 immediately reported what CNA #1 told her to the Unit Manager/LPN #2 on 08/29/25. D. On 10/14/25 at 2:42 PM during interview with the Director of Nursing (DON), she confirmed the facility failed to report the allegation of abuse within the required two-hour timeframe because she did not become aware of the allegation until 08/29/25. DON confirmed that the initial report was submitted to the State Agency on 08/29/25, seven days after the incident. Based on
interview and record review, Immediate Jeopardy (IJ) was identified, and the Administrator and Director of Nursing were notified in person on 11/17/25 at 6:15 pm.The facility took corrective action by providing an acceptable Plan of Removal (POR) on 11/18/25 at 1:55 pm which verified implementation of the plan of removal as of 09/03/25. Immediate Jeopardy was removed on 09/03/25, which constituted Past Non-Compliance IJ. Plan of removal:R #4 was immediately assessed by using a Trauma Informed Assessment. No immediate concerns noted. Completed 08/29/25.Tele-visit with Psych provider, agreed with Trauma Informed Assessment for R #4, no immediate trauma and will continue psych caseload.
Completed 08/29/25.Safe survey for all facility residents were immediately initiated with no immediate concerns verbalized. Residents verbalized desire to continue living in facility and feel safe. Completed 09/03/25 and then again on 11/18/25.Referral for additional spiritual services for support within the community for R #4 via hospice team. Completed 08/29/25.R #4's Care Plan updated for trauma-informed care.Record review of R #4 records on 10/14/25 verified the above records.All staff were re-educated on 08/29/25 and 08/30/25.1. Abuse and neglect definition, signs and symptoms of abuse and reporting and when to report.2. Zero-tolerance expectation.3. Resident rights.4. Mandatory reporting within 2 hours.Record review of Training sign-in sheets on 10/14/25 verified staff training was conducted for all facility staff on 08/29/25 and then again on 09/30/25.Interviews with NAIT #1, CNA #1-3 on 10/14/25 verified that they received the above training.
Event ID:
Facility ID:
If continuation sheet
Printed: 04/13/2026 Form Approved OMB No. 0938-0391
Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
B. Wing
A. Building
(X3) DATE SURVEY COMPLETED
11/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
White Sands Healthcare
5715 North Lovington Highway Hobbs, NM 88240
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F-Tag F0728
F 0728 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many
FORM CMS-2567 (02/99) Previous Versions Obsolete
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Based on interview and record review, the facility failed to ensure a Nurse Aide in Training (NAIT) completed a Nurse Aide Training and Competency Evaluation Program (NATCEP) or a Competency Evaluation Program (CEP) within four months of being employed at the facility. This deficient practice is likely to affect all 108 residents residing at the facility by allowing untrained staff to provide direct care to residents. The findings are:A. Record review of NAIT #1's personnel record reviewed the following:1. NAIT #2's hire date was 11/15/24.2. NAIT #2 became a Nurse Aid in training on 02/16/25.3. NAIT #2's date of Certified Nurse Aide certification was 8/26/25.B. Record review of NAIT #2's timesheet revealed NAIT #2 worked a total of 99 shifts between 02/16/25 and 08/26/25.C. On 10/14/25 at 5:29 pm, during an interview with the Human Resources Director (HRD), she confirmed NAIT #2 received her certification late and continued to work shifts during that time. She stated her expectation is for all nurse aids to become certified within four months.
Event ID:
Facility ID:
If continuation sheet
White Sands Healthcare in Hobbs, NM inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Hobbs, NM, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from White Sands Healthcare or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.