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Complaint Investigation

Complete Care At Clark Llc

Inspection Date: November 18, 2025
Total Violations 1
Facility ID 315341
Location CLARK, NJ
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Inspection Findings

F-Tag F0656

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Complaint #2636077Based on observation, interview, record review, and review of pertinent facility documentation, it was determined that the facility failed to implement a comprehensive person-centered care plan (CP) that included two-hour checks for assistance with toileting. The deficient practice was identified for 1 of 3 residents (Resident #1) reviewed for Care Plans.On 10/23/25 at 10:40 AM, the surveyor interviewed Resident #1 in their room. Resident #1 revealed the facility staff has not been checking on them every two hours as per their care plan. Resident further revealed there was a sign in sheet that confirms the checks were not being completed. Surveyor reviewed the daily sign in sheets from 10/13/25 through 10/23/25 which confirmed multiple missing checks on Resident #1. A review of Resident #158's Face sheet (FS) (an admission summary) revealed the resident was admitted to the facility with diagnoses that included but were not limited to type 2 diabetes mellitus (a chronic disease that is characterized by high levels of sugar in the blood), acute kidney failure (a rapid fall in the rate of glomerular filtration, which effects

the kidneys) and acute respiratory failure (acute or chronic impairment of gas exchange between the lungs and the blood causing hypoxia with or without hypercapnia).A review of the admission MDS, (an assessment tool used to facilitate care management) dated 9/17/25, revealed a Brief Interview for Mental Status (BIMS) score of 13 out of 15 which indicates the resident's cognition was intact. The MDS also revealed the resident was frequently incontinent of urine. A review Resident #1's care plan (CP) with a start date of 9/11/25 and a last reviewed date of 10/8/25, revealed a care plan intervention, to provide two hour checks on the resident for assistance with toileting.On 10/27/25 at 9:25 AM, the surveyor conducted an

interview with the Certified Nursing Assistant (CNA#1), who is the primary CNA for Resident #1 during the 7AM to 3PM shift. The CNA revealed the resident was on two-hour checks to assess if the resident needed to use the restroom and that the daily sheet needs to be filled out when the check was completed. The CNA further stated if there were blanks on the daily sheet, it is unknown if a CNA performed the two hour check

on the resident.On 10/27/25 at 9:45 AM, the surveyor conducted an interview with the Director of Nursing (DON), who revealed residents who were on hourly or two-hour checks need to have their sign in sheets completed by their CNA. The DON further stated if there was a blank section of the sign in sheet, they could not confirm if the resident had been seen per their care plan. On 10/27/25 at 10:41 AM, the Licensed Nursing Home Administrator (LNHA) provided the surveyor with a facility policy titled, Care Plans, Comprehensive Person-Centered, with a revised date of 10/2022. Under the policy interpretation and implementation section it revealed, 4. Each resident will .g. receive the services and/or items included in the plan of care.On 10/27/25 at 11:30 AM, the surveyor met with the LNHA and DON to review facility concerns and were made aware of the surveyor findings. The DON stated corrective actions will begin immediately.

On 10/27/25 at 12:15 PM, the surveyor met with the LNHA and DON for the exit conference. No further information provided by the facility staff. NJAC 8:39-11.2 (e)

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

📋 Inspection Summary

COMPLETE CARE AT CLARK LLC in CLARK, NJ inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CLARK, NJ, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from COMPLETE CARE AT CLARK LLC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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