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Complaint Investigation

Crest Haven Nursing And Rehabilitation Center

October 30, 2025 · Cape May Court House, NJ · 4 Moore Road
Citations 2
CMS Rating 4/5
Beds 180
Provider ID 315294
Healthcare Facility
Crest Haven Nursing And Rehabilitation Center
Cape May Court House, NJ  ·  View full profile →
Inspection Summary

CREST HAVEN NURSING AND REHABILITATION CENTER in CAPE MAY COURT HOUSE, NJ — inspection on October 30, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0656
Resident Assessment and Care Planning Deficiencies
Potential for More Than Minimal Harm

included under Policy Interpretation: 7.c) The care planning process will incorporate the resident's personal and cultural preferences in developing the goals of care. 8.c.) Describe services that would otherwise be provided for the above, but are not provided due to the resident exercising his or her rights, including the right to refuse treatment. N.J.A.C. 8:39 - 11.2 (d)

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/30/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Crest Haven Nursing and Rehabilitation Center

4 Moore Road Cape May Court House, NJ 08210

SUMMARY STATEMENT OF DEFICIENCIES

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to revise an individual Comprehensive Care Plan for a resident with a change in code status.

This deficient practice was identified for 1 of 3 residents (Resident #2) reviewed and was evidenced by the following:On [DATE] at 10:05 AM, the surveyor observed Resident #2 in the activities room lying in a recliner.

The resident interview was not possible due to a diagnosis of dementia (memory loss). On [DATE] at 12:21 AM, the surveyor reviewed the medical record for Resident #2. A review of the admission Record (an admission summary) reflected Resident #2 was admitted to the facility with medical diagnoses that included but were not limited to; dementia, anxiety disorder, and protein-calorie malnutrition (inadequate intake of protein and calories). A review of the comprehensive Minimum Data Set (MDS), an assessment tool used to facilitate the management of the Resident's care dated [DATE], indicated that Resident #2 had short and long-term memory deficits.

The Resident was severely impaired for decision making and required maximum assistance for most activities of daily living (ADLs). A review of the resident's Order Summary Report (OSR), dated [DATE], included the following physician's orders (PO) to consult hospice for evaluation and treatment, do not resuscitate (DNR), and do not intubate (DNI). A review of the Individualized Comprehensive Care Plan (ICCP) included a focus area dated [DATE], for an Advanced Directive of Full Code.

Interventions included: code status will be reviewed quarterly with a resident and/or responsible party, cardiopulmonary resuscitation (CPR), [a lifesaving technique to restart a person's heartbeat and breathing], will be performed as ordered, follow facility protocol for identification of code status, keep the family informed of change in condition, and provide emotional support as needed.

The ICP was not updated to reflect the physician's order regarding the change in the Resident's code status from Full code to DNR and DNI. A review of the Progress Notes (PN) included a nurse's note, dated [DATE] at 10:26 PM, which included that Resident #2 was admitted into hospice with new orders. On [DATE] at 12:05 PM, the surveyor interviewed the Certified Nursing Assistant (CNA), who stated that the Resident had recently change to hospice care and confirmed that the hospice staff provided care in the mornings. On [DATE] at 12:27 PM, the surveyor interviewed the Licensed Practical Nurse (LPN), who confirmed that a change of code status for hospice care required updating the care plan to reflect changes so that staff can provide the appropriate care. On [DATE] at 12:44 PM, the surveyor interviewed the first floor Unit Manager (UM), an LPN, who explained that for hospice residents, a Physician Orders for Life Sustaining Treatment (POLST) {medical orders for preferences regarding life-sustaining treatment}, is completed with the resident and family and signed by the doctor.

The UM stated that for a change of code status the Resident's care plan must be updated immediately to ensure that the correct care is administered should an emergency occur.

The UM further explained that she was responsible for updating and ensuring the accuracy of ICCP when a resident code status changes.

However, Resident #2's care plan was not updated. On [DATE] at 12:52 PM, the surveyor interviewed the Director of Nursing, who confirmed that when an order is received for hospice and a change in code status, the care plan is immediately updated.

However, Resident #2's, care plan did not reflect a change of code status as ordered on the OSR.

The facility policy Care Plans, Comprehensive, Person-Centered, reviewed/revised date 8/2025, indicated that a comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. NJAC 8:39-27.1(a)

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CAPE MAY COURT HOUSE, NJ, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CREST HAVEN NURSING AND REHABILITATION CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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