Mountain View Community
Inspection Findings
F-Tag F0583
F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm or potential for actual harm
Based on interview and record review, it was determined that the facility failed to protect the personal privacy of a resident for 1 of 1 residents reviewed for abuse in a final sample of 21 residents (Resident identifier is #77). Findings include:Interview on 9/2/25 with the complainant revealed that on 8/28/25 a post was made on social media which revealed that a resident was being transferred from the facility to a local hospital. The post mentioned a resident's daughter's name and that Resident #77 had pain and a spinal issue. Someone sent the complainant the post on social media because they had identified that the post referred to the complainant's mother.Interview on 9/23/25 at approximately 11:15 a.m. with Staff G (Quality Director) revealed that Staff H (Social Service Director) informed Staff G on 9/15/25 that there had been a comment posted on a social media platform about Resident #77's transfer to the hospital. Interview on 9/23/25 at approximately 1:00 p.m. with Staff F (Health Information Manager) confirmed that on 8/28/25 he/she commented on a social media platform about Resident #77's transfer to the hospital. Staff F revealed they were counseled by administration about not sharing information on social media on 9/15/25.
Review on 9/23/25 at approximately 10:30 a.m. of the facility's social media policy titled Social Media Policy revised on 6/29/23 revealed .H. Employees must take proper care not to purposely or inadvertently disclose any information that is confidential or sensitive.
Residents Affected - Few
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99) Previous Versions Obsolete
Facility ID:
If continuation sheet
Event ID:
F-Tag F0658
Federal health inspectors cited MOUNTAIN VIEW COMMUNITY in OSSIPEE, NH for a deficiency under regulatory tag F-F0658 during a standard health inspection conducted on 2025-11-14.
Category: Resident Assessment and Care Planning Deficiencies
The facility was found deficient in the following area: Ensure services provided by the nursing facility meet professional standards of quality.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 3 deficiencies cited during this inspection of MOUNTAIN VIEW COMMUNITY.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-28.
F-Tag F0761
Federal health inspectors cited MOUNTAIN VIEW COMMUNITY in OSSIPEE, NH for a deficiency under regulatory tag F-F0761 during a standard health inspection conducted on 2025-11-14.
Category: Pharmacy Service Deficiencies
The facility was found deficient in the following area: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 3 deficiencies cited during this inspection of MOUNTAIN VIEW COMMUNITY.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-28.
MOUNTAIN VIEW COMMUNITY in OSSIPEE, NH inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in OSSIPEE, NH, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MOUNTAIN VIEW COMMUNITY or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.