Mountain View Community
MOUNTAIN VIEW COMMUNITY in OSSIPEE, NH — inspection on November 14, 2025.
Found 3 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
Based on interview and record review, it was determined that the facility failed to protect the personal privacy of a resident for 1 of 1 residents reviewed for abuse in a final sample of 21 residents (Resident identifier is #77).
Findings include:Interview on 9/2/25 with the complainant revealed that on 8/28/25 a post was made on social media which revealed that a resident was being transferred from the facility to a local hospital.
The post mentioned a resident's daughter's name and that Resident #77 had pain and a spinal issue.
Someone sent the complainant the post on social media because they had identified that the post referred to the complainant's mother.Interview on 9/23/25 at approximately 11:15 a.m. with Staff G (Quality Director) revealed that Staff H (Social Service Director) informed Staff G on 9/15/25 that there had been a comment posted on a social media platform about Resident #77's transfer to the hospital.
Interview on 9/23/25 at approximately 1:00 p.m. with Staff F (Health Information Manager) confirmed that on 8/28/25 he/she commented on a social media platform about Resident #77's transfer to the hospital.
Staff F revealed they were counseled by administration about not sharing information on social media on 9/15/25.
Review on 9/23/25 at approximately 10:30 a.m. of the facility's social media policy titled Social Media Policy revised on 6/29/23 revealed .H.
Employees must take proper care not to purposely or inadvertently disclose any information that is confidential or sensitive.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.
For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
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Federal health inspectors cited MOUNTAIN VIEW COMMUNITY in OSSIPEE, NH for a deficiency under regulatory tag F-F0658 during a standard health inspection conducted on 2025-11-14.
Category: Resident Assessment and Care Planning Deficiencies
The facility was found deficient in the following area: Ensure services provided by the nursing facility meet professional standards of quality.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 3 deficiencies cited during this inspection of MOUNTAIN VIEW COMMUNITY.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-28.
Federal health inspectors cited MOUNTAIN VIEW COMMUNITY in OSSIPEE, NH for a deficiency under regulatory tag F-F0761 during a standard health inspection conducted on 2025-11-14.
Category: Pharmacy Service Deficiencies
The facility was found deficient in the following area: Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 3 deficiencies cited during this inspection of MOUNTAIN VIEW COMMUNITY.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-11-28.