Complaint Investigation

Nashua Post Acute Care

November 21, 2025 · Nashua, NH · 55 Harris Road

Citations 1

CMS Rating 1/5

Beds 290

Provider ID 305005

Healthcare Facility

Nashua Post Acute Care

Nashua, NH · View full profile →

Inspection Summary

Nashua Post Acute Care in NASHUA, NH — inspection on November 21, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0584

Resident Rights Deficiencies

Potential for More Than Minimal Harm

Observation on 11/19/2025 at approximately 8:38 a.m in room [ROOM NUMBER] revealed that the above floor tile was loose and could be moved completely out of place with light pressure.

Interview on 11/19/2025 at approximately 8:44 a.m. with Staff Y(Licensed Practical Nurse) confirmed that the floor was damaged and that the tile moved.

Observation on 11/18/2025 at approximately 12:57 p.m. in room [ROOM NUMBER] revealed that there were floor tiles on the side of the bed where the resident exits their bed that were loose and curled.

There was also missing trim to his/her bedside table.

Interview on 11/20/2025 at approximately 9:59 a.m. with Staff W (Unit Manager) confirmed the above findings of missing trim and loose/curled flooring.

Unit 1# West Observation on 11/18/2025 at approximately 10:00 a.m. of Unit #1 [NAME] kitchenette revealed missing tiles resulting in uneven flooring.

The edges of the tiles remaining where covered with black tape.

Interview on 11/18/2025 at approximately 12:30 p.m. with Staff Q (Activities Aide) confirmed the missing tiles on the kitchenette floor.

Observation on 11/18/2025 at approximately 12:30 p.m. revealed a resident walking over the uneven flooring to get to the kitchenette fridge.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NASHUA, NH, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Nashua Post Acute Care or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Nashua Post Acute Care

Inspection Findings

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