Complaint Investigation

The Elms Center

May 27, 2026 · Milford, NH · 71 Elm Street

Citations 1

CMS Rating 2/5

Beds 52

Provider ID 305068

Healthcare Facility

The Elms Center

Milford, NH · View full profile →

Inspection Summary

THE ELMS CENTER in MILFORD, NH — inspection on May 27, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0635

Resident Assessment and Care Planning Deficiencies

Potential for More Than Minimal Harm

Federal health inspectors cited THE ELMS CENTER in MILFORD, NH for a deficiency under regulatory tag F-F0635 during a complaint investigation conducted on 2026-05-27.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

Correction Status: Past Non-Compliance.

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in MILFORD, NH, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from THE ELMS CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

The Elms Center

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