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Complaint Investigation

Lebanon Center, Genesis Healthcare

October 6, 2025 · Lebanon, NH · 24 Old Etna Road
Citations 1
CMS Rating 1/5
Beds 110
Provider ID 305050
Healthcare Facility
Lebanon Center, Genesis Healthcare
Lebanon, NH  ·  View full profile →
Inspection Summary

Lebanon Center, Genesis HealthCare in LEBANON, NH — inspection on October 6, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0880
Infection Control Deficiencies
Immediate Jeopardy

jeopardy to resident health or safety

Legionella before units are put back in service.

Further review revealed, 3.

Hot Water.

The domestic hot water supply is heated by 3 indirect boilers to approximately 160 degrees Fahrenheit and transferred into two 120 gallon hot water storage tanks.

Water temperatures are monitored, recorded and documented in our Tels system [a system that tracks maintenance tasks] on a weekly basis .Areas Subject to Legionella. 1.

Ice Machines 2.

Dead Legs 3.

Less frequently used areas including eyewash stations 4.

Hot water holding tanks 5. HVAC-PTAC units [Heating, ventilation, and air conditioning - Packaged Terminal Air Conditioner] Further review revealed that humidifiers were not identified to be at risk for waterborne pathogens in the water management plan.

Interview on 10/6/25 at 9:15 a.m. with Staff C (Maintenance Supervisor) confirmed the above water management and revealed that he/she does not test for Legionella routinely as part of the facility's water management plan.

Interview on 10/6/25 at approximately 1:00 p.m. with Staff C revealed that he/she checks but does not log the water heater temperature of the hot water tanks.

Staff C revealed that he/she would clean any portable air conditioners units twice monthly.

Staff C could not provide documentation to show which portable air conditioners had been cleaned.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in LEBANON, NH, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Lebanon Center, Genesis HealthCare or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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