PLEASANT VIEW CENTER, GENESIS HEALTHCARE

πŸ“ 239 PLEASANT STREET, concord, NH 03301 πŸ“ž 6032246561 πŸ›οΈ 176 beds

Overall Rating

⭐
1/5

Health Inspection

⭐
1/5

Staffing

⭐⭐⭐
3/5

Quality Measures

⭐
1/5

Inspection History Overview

99
Total Violations
8 years of data
$52,993
Total Fines
5 penalties
10
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 6 violations

Tag 0609 D Feb 26, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Apr 2, 2025
Tag 0658 D Feb 26, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Apr 1, 2025
Tag 0726 D Feb 26, 2025

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Mar 31, 2025
Tag 0755 D Feb 26, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Mar 31, 2025
Tag 0760 G Feb 26, 2025

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Mar 31, 2025
Tag 0867 D Feb 26, 2025

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: Mar 20, 2025

2024 12 violations

Tag 0554 D Jul 25, 2024

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Aug 28, 2024
Tag 0582 B Jul 25, 2024

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

βœ“ Corrected: Sep 13, 2024
Tag 0609 D Jul 25, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Aug 29, 2024
Tag 0625 B Jul 25, 2024

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Sep 2, 2024
Tag 0656 B Jul 25, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Aug 28, 2024
Tag 0658 D Jul 25, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Aug 28, 2024
Tag 0697 D Jul 25, 2024

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Aug 29, 2024
Tag 0755 E Jul 25, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Sep 2, 2024
Tag 0761 E Jul 25, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Aug 29, 2024
Tag 0880 F Jul 25, 2024

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 20, 2024
Tag 0609 E Mar 28, 2024

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Apr 30, 2024
Tag 0755 E Mar 28, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Apr 17, 2024

2023 8 violations

Tag 0554 D Jun 22, 2023

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Jul 24, 2023
Tag 0609 D Jun 22, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Jul 29, 2023
Tag 0610 D Jun 22, 2023

Respond appropriately to all alleged violations.

βœ“ Corrected: Jul 29, 2023
Tag 0640 B Jun 22, 2023

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

βœ“ Corrected: Jul 20, 2023
Tag 0657 B Jun 22, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jul 25, 2023
Tag 0686 D Jun 22, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Jul 25, 2023
Tag 0761 E Jun 22, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jul 24, 2023
Tag 0600 D Feb 15, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Mar 31, 2023

2022 29 violations

Tag 0578 E Dec 22, 2022

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Feb 14, 2023
Tag 0689 D Dec 22, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jan 27, 2023
Tag 0842 D Dec 22, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Feb 14, 2023
Tag 0865 F Dec 22, 2022

Have a plan that describes the process for conducting QAPI and QAA activities.

βœ“ Corrected: Feb 14, 2023
Tag 0552 D Jul 29, 2022

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Sep 29, 2022
Tag 0554 D Jul 29, 2022

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Aug 1, 2022
Tag 0561 D Jul 29, 2022

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Aug 31, 2022
Tag 0578 E Jul 29, 2022

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Aug 8, 2022
Tag 0580 D Jul 29, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Aug 2, 2022
Tag 0609 D Jul 29, 2022

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Aug 2, 2022
Tag 0610 D Jul 29, 2022

Respond appropriately to all alleged violations.

βœ“ Corrected: Aug 2, 2022
Tag 0656 B Jul 29, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Aug 18, 2022
Tag 0658 B Jul 29, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jul 31, 2022
Tag 0685 D Jul 29, 2022

Assist a resident in gaining access to vision and hearing services.

βœ“ Corrected: Aug 2, 2022
Tag 0687 D Jul 29, 2022

Provide appropriate foot care.

βœ“ Corrected: Aug 2, 2022
Tag 0689 D Jul 29, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Aug 17, 2022
Tag 0732 B Jul 29, 2022

Post nurse staffing information every day.

βœ“ Corrected: Aug 2, 2022
Tag 0756 D Jul 29, 2022

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Jul 29, 2022
Tag 0758 D Jul 29, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Aug 31, 2022
Tag 0761 E Jul 29, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Oct 3, 2022

2021 8 violations

Tag 0880 D Sep 17, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Oct 18, 2021
Tag 0658 D Jun 10, 2021

Ensure services provided by the nursing facility meet professional standards of quality.

Tag 0686 D Jun 10, 2021

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Tag 0580 D Jan 14, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Feb 12, 2021
Tag 0658 D Jan 14, 2021

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Feb 12, 2021
Tag 0689 E Jan 14, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Feb 12, 2021
Tag 0881 E Jan 14, 2021

Implement a program that monitors antibiotic use.

Tag 0882 E Jan 14, 2021

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

2020 3 violations

Tag 0760 D Jul 16, 2020

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Aug 6, 2020
Tag 0867 D Jul 16, 2020

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: Aug 6, 2020
Tag 0880 F Jul 16, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Aug 6, 2020

2019 27 violations

Tag 0550 D Nov 15, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Dec 30, 2019
Tag 0656 B Nov 15, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Dec 30, 2019
Tag 0658 E Nov 15, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Dec 30, 2019
Tag 0689 D Nov 15, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 30, 2019
Tag 0690 D Nov 15, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Dec 30, 2019
Tag 0755 E Nov 15, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Dec 30, 2019
Tag 0756 E Nov 15, 2019

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Dec 30, 2019
Tag 0758 D Nov 15, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Dec 30, 2019
Tag 0761 E Nov 15, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Dec 30, 2019
Tag 0809 E Nov 15, 2019

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

βœ“ Corrected: Dec 30, 2019
Tag 0812 D Nov 15, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Dec 30, 2019
Tag 0825 D Nov 15, 2019

Provide or get specialized rehabilitative services as required for a resident.

βœ“ Corrected: Dec 30, 2019
Tag 0880 D Nov 15, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Dec 30, 2019
Tag 0908 D Nov 15, 2019

Keep all essential equipment working safely.

βœ“ Corrected: Dec 30, 2019
Tag 0552 D Apr 3, 2019

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: May 29, 2019
Tag 0600 D Apr 3, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: May 29, 2019
Tag 0641 B Apr 3, 2019

Ensure each resident receives an accurate assessment.

βœ“ Corrected: May 29, 2019
Tag 0656 B Apr 3, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 29, 2019
Tag 0660 D Apr 3, 2019

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: May 29, 2019
Tag 0677 D Apr 3, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: May 29, 2019

2018 6 violations

Tag 0842 B Nov 15, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Dec 28, 2018
Tag 0658 D Jul 3, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Aug 15, 2018
Tag 0607 D May 2, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Jun 16, 2018
Tag 0608 D May 2, 2018

Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

βœ“ Corrected: Jun 16, 2018
Tag 0656 B Feb 26, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Apr 30, 2018
Tag 0842 D Feb 26, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Apr 30, 2018

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2025 1 penalties totaling $13,520

$13,520
Fine
February 26, 2025
Average: $13,520 | Range: $13,520 - $13,520

2021 2 penalties totaling $10,405

$9,750
Fine
September 17, 2021
$655
Fine
July 12, 2021
Average: $5,203 | Range: $655 - $9,750

2020 1 penalties totaling $6,500

$6,500
Fine
July 16, 2020
Average: $6,500 | Range: $6,500 - $6,500

2019 1 penalties totaling $22,568

$22,568
Fine
April 3, 2019
Average: $22,568 | Range: $22,568 - $22,568

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

July 25, 2024
0.00

Health

March 28, 2024
0.00

Health

June 22, 2023
0.00

Health

February 15, 2023
0.00

Health

December 22, 2022
0.00

Health

July 29, 2022
0.00

Health

February 24, 2022
0.00

Health

September 17, 2021
0.00

Health

June 10, 2021
0.00

Health

January 14, 2021
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
305045
305045
6032246561
Merrimack

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Individual
August 25, 2025
Individual