Havenwood-heritage Heights
Havenwood-heritage Heights is a 3-star rated nursing home in Concord, NH with 70 beds. CMS sub-ratings: health inspections 4/5, staffing 1/5, quality measures 2/5.
The facility has 14 health violations on record. Most recent inspection: March 13, 2025.
Data synthesized from CMS.gov and New Hampshire public inspection records. Reviewed by Christopher F. Nesbitt, Sr., NR-EMT & BU-trained Paralegal.
Inspection History Overview
Data current as of May 6, 2026 · Source: CMS Provider Data
Detailed Inspection Reports
No detailed inspection reports available yet. Check back soon as we're processing new reports daily.
Fines and Penalties by Year
Health Violations by Year
2025 1 violations
Develop and implement policies and procedures for flu and pneumonia vaccinations.
2024 3 violations
Assess the resident when there is a significant change in condition
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide and implement an infection prevention and control program.
2023 1 violations
Ensure services provided by the nursing facility meet professional standards of quality.
2022 4 violations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
2019 1 violations
Have policies on smoking.
2017 4 violations
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
Have a program that investigates, controls and keeps infection from spreading.
Frequently Asked Questions About Havenwood-heritage Heights
- What violations has Havenwood-heritage Heights received?
- Havenwood-heritage Heights has 14 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
- What is the quality rating of Havenwood-heritage Heights?
- Havenwood-heritage Heights has a 3-star rating out of 5 from CMS. This is an average rating, meeting basic quality standards. The rating is based on health inspections, staffing levels, and quality measures.
- When was Havenwood-heritage Heights last inspected?
- Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
- Is Havenwood-heritage Heights safe?
- Safety at Havenwood-heritage Heights should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
- How do I contact Havenwood-heritage Heights?
- Phone: (603) 224-5363. Address: 33 Christian Avenue, Concord, NH. For visiting hours and admission information, call the facility directly.
- What services does Havenwood-heritage Heights offer?
- Havenwood-heritage Heights is a skilled nursing facility with 70 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
- What are better facilities near Concord, NH?
- Compare Havenwood-heritage Heights with other nursing homes in Concord, NH on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.
Compare Nursing Homes in Concord, NH
| Facility | Rating | Violations | Beds |
|---|---|---|---|
| Havenwood-heritage Heights (this facility) | ★★★☆☆ | 14 | 70 |
| Harris Hill Center, Genesis Healthcare | ★★☆☆☆ | 49 | 85 |
| Presidential Oaks | ★★☆☆☆ | 27 | 85 |
| Pleasant View Center | ☆☆☆☆☆ | 100 | 176 |
Editorial Standards & Data Oversight
Data Source: This report is based on official public inspection records from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog.
Editorial Process: Content generated using AI to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.
Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., Nationally Registered EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.
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