HAVENWOOD-HERITAGE HEIGHTS

📍 33 CHRISTIAN AVENUE, concord, NH 03301 📞 6032245363 🛏️ 70 beds

Overall Rating

⭐⭐⭐⭐
4/5

Health Inspection

⭐⭐⭐
3/5

Staffing

⭐⭐⭐⭐⭐
5/5

Quality Measures

⭐⭐⭐
3/5

Inspection History Overview

14
Total Violations
6 years of data
$0
Total Fines
0 penalties
3
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 1 violations

Tag 0883 E Mar 13, 2025

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Apr 18, 2025

2024 3 violations

Tag 0637 B Feb 22, 2024

Assess the resident when there is a significant change in condition

✓ Corrected: Mar 27, 2024
Tag 0761 D Feb 22, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Apr 8, 2024
Tag 0880 E Feb 22, 2024

Provide and implement an infection prevention and control program.

✓ Corrected: Apr 3, 2024

2023 1 violations

Tag 0658 D Feb 2, 2023

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Mar 8, 2023

2022 4 violations

Tag 0580 D Feb 24, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Mar 25, 2022
Tag 0758 D Feb 24, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Mar 25, 2022
Tag 0842 E Feb 24, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Mar 25, 2022
Tag 0849 D Feb 24, 2022

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Mar 25, 2022

2019 1 violations

Tag 0926 D May 23, 2019

Have policies on smoking.

✓ Corrected: Jun 14, 2019

2017 4 violations

Tag 0226 D Sep 22, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: Oct 20, 2017
Tag 0279 D Sep 22, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 20, 2017
Tag 0431 D Sep 22, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Oct 20, 2017
Tag 0441 D Sep 22, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Oct 20, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

February 22, 2024
0.00

Health

February 2, 2023
0.00

Health

February 24, 2022
0.00

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Ownership Information

Non profit - Corporation
Independent (Not part of a chain)
305016
305016
6032245363
Merrimack

Historical Ownership Records

August 25, 2025
Individual
August 25, 2025
Individual
August 25, 2025
Individual