According to the inspection report, **CNA 2 served as a translator when the resident became agitated and complained that CNA 1 was rough during care**.
Nursing Home News — Page 924
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When these oversight systems fail, residents face increased risks of accidents, medication errors, infections, and other preventable complications.
During multiple observations over two days, surveyors found the resident's fingernails severely overgrown, dirty, and causing him physical pain.
Additionally, the nurse forced medications through the feeding tube using a syringe plunger rather than allowing gravity flow, which is the accepted standard.
The resident, identified as Resident 48, was a cognitively intact individual with complete paraplegia who required extensive assistance with daily activities.
Care plans serve as essential roadmaps that guide daily treatment, medication administration, and therapeutic interventions for each resident.
During the inspection, surveyors observed the resident experiencing pain during care, stating "it hurts!" when nursing assistants cleaned the affected areas.
The resident, who has multiple complex medical conditions including dementia, muscle wasting, and a history of stroke, was hospitalized at 3:22 a.m.
This oversight represents a significant gap in person-centered care, as effective communication forms the foundation of safe nursing home operations.
This violation represents a significant breakdown in the facility's internal oversight systems designed to ensure quality care for residents.
The facility failed to implement proper wound care orders, provide a specialty mattress, or conduct required weekly skin assessments.
The violation involved a resident who had been diagnosed with both bipolar disorder and major depressive disorder.