That is what federal inspectors documented during a complaint inspection at the Pasadena nursing home, completed in November 2025.
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The admission came during a November 2025 complaint inspection.
That was the finding federal inspectors recorded on December 1, 2025, after a complaint-driven visit to the 43830 10th Street West facility.
Federal inspectors who visited Avir at Richland Hills on December 1, 2025, following a complaint, found that staff were not following it.
The deficiency, cited on November 22, 2025, covered resident and family groups.
The lapse was uncovered during a complaint inspection completed January 2, 2026, at the facility on West Stetson Avenue.
The citation against Windsor The Ridge Rehabilitation Center, issued November 25, 2025, falls under a category of resident rights violations.
The facility's own policy made the stakes plain.
That was the finding at the center of a complaint inspection completed December 1, 2025, at the 555 Ranch Road facility in this small Hill Country town.
Inspectors cited the facility under F0684, which covers the provision of care and services in accordance with professional standards.
The admission record said something else entirely.
Inspectors arrived on November 18, 2025, as part of a complaint investigation.