The citation affected a small number of residents.
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The blanks were not a clerical glitch.
Inspectors classified the violation as isolated, with no documented actual harm but with potential for more than minimal harm to residents.
She didn't know smoking wasn't allowed on that patio.
The citation, issued November 20, covers a basic threshold: keeping people fed and hydrated.
It covers physical abuse, mental abuse, sexual abuse, physical punishment, and neglect, by anyone, staff or otherwise.
Federal health inspectors conducted the visit on November 21, 2025.
The incident occurred on December 18, 2025, one day before federal inspectors arrived at the Pasadena facility on a complaint inspection.
All of it within reach of any resident who happened to try the door.
Federal health inspectors cited Willowbend on November 20, 2025, following a complaint investigation at the facility.
The deficiency, tagged F0698, was assessed at a level of minimal harm or potential for actual harm, affecting a small number of residents.
The finding affected a small number of residents, but the failure ran through multiple layers of the facility's own systems.