Nursing Home News — Page 521

Federal health inspectors flagged Gardens at Stevens following a complaint investigation conducted on April 28, 2026.

That distinction matters in a regulatory sense.

The photo appeared on the cook's public social media page on March 30, 2026.

Inspectors did not find that residents had already been burned.

What followed was an investigation that ended with the facility concluding it could not substantiate sexual abuse.

Inspectors visited the facility on April 28 and 29, 2026, following a complaint.

He called his family member to come pick him up.

He is frequently incontinent of both bowel and bladder and entirely dependent on staff for incontinence care.

R49 said it felt like the concerns had been shrugged off.

The lorazepam, a controlled sedative, had expired on September 16, 2025.

"The definition of neglect is not providing care within standards of practice," the director of nursing told inspectors during an interview on April 28, 2026.

That finding sits at the center of a complaint inspection completed April 29, 2026, at the Norfolk nursing home.