The certified nursing assistant reported it was a staff-witnessed fall from the Hoyer lift.
Nursing Home News — Page 387
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The facility houses 41 residents.
The resident had a standing physician's order from August 2025 for one hydrocodone-acetaminophen tablet every eight hours as needed for pain.
The violation occurred in September when the facility declined to take back Resident 1 after his hospital stay.
The September inspection revealed sanitation failures that violated professional food service standards.
Federal inspectors documented the late meal service during a September complaint investigation at the 119-bed facility on 27th Street.
Medical orders from March clearly stated the resident had full capacity to make decisions.
Federal inspectors found the hygiene failures during a September 24 complaint investigation at the 120-bed facility on York Road.
CNA E recorded the video from behind the resident as she sat in her wheelchair talking on the telephone.
Resident 2 arrived at the facility with depression, damaged skin, and significant weight gain requiring adaptive dining equipment.
for her scheduled shift on September 24th at Norfolk Health Care Center's second-floor tracheostomy unit.
The allegation surfaced at Elevate Care Palos Heights on September 19 around 10:30 p.m., according to inspection records.