The falls happened on June 30, 2025, and July 12, 2025.
Nursing Home News — Page 372
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The resident, identified in inspection records only as R3, fell on June 30, 2025, and again on July 12, 2025.
Inspectors found no documented actual harm to residents.
The facility sits on West Prospect Street in Thorp, a small city in Clark County in central Wisconsin.
The complaint investigation produced a citation under the category of Freedom from Abuse, Neglect, and Exploitation.
The citation affected a few residents.
The citation falls under F0689, the federal tag covering accidents and the environment of care.
That last violation sits in a category regulators call Resident Rights Deficiencies.
The violation was documented during a complaint inspection on November 18, 2025, at the nursing home on Del Norte Drive.
The family brought those concerns back to the facility.
The October 9 incident, they didn't find out about until October 24.
The hand hygiene failures were not a matter of interpretation.