Nursing Home News — Page 257

The maintenance man happened to be nearby.

The pharmacy kept not sending them.

The resident, identified in inspection records as R3, was described as confused at baseline.

The facility's own director of clinical services later acknowledged that staff should have asked the resident more questions sooner.

The citation issued to Helia Healthcare of Energy falls under F0839, a federal deficiency tag tied to the accuracy and completeness of nursing records.

Incontinence is not a minor inconvenience in a nursing home setting.

Twenty-five residents on that unit could walk or wheel themselves through a door left standing open.

The director of nursing and an assistant director were present for the observation.

That is what inspectors found when they visited Northgate Plaza, a nursing home at 2101 Northgate Dr, in November 2025.

Federal inspectors visited the facility on November 24, 2025, following a complaint.

She ended up in the hospital, on intravenous diuretics.

The first resident, identified in the report as R2, fell in the dining room.