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Complaint Investigation

Valley Nursing And Rehabilitation Center

August 26, 2025 · Taylorsville, NC · 581 Nc Highway 16 South
Citations 1
CMS Rating 1/5
Beds 183
Provider ID 345247
Healthcare Facility
Valley Nursing And Rehabilitation Center
Taylorsville, NC  ·  View full profile →
Inspection Summary

Valley Nursing and Rehabilitation Center in Taylorsville, NC — inspection on August 26, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0627
Resident Rights Deficiencies
Potential for More Than Minimal Harm

being admitted to the facility.

She stated she had not received any education upon discharge from any person at the facility regarding how to take care of a urinary catheter and stated she had no prior knowledge on how to care for a urinary catheter. Resident #1's representative stated she had to do her own research on how to care for Resident #1's urinary catheter until Home Health Company #2 began coming out to the home on [DATE]. Resident #1's representative reported she had not received any paperwork at the time of Resident #1's discharge other than a list of Resident #1's medications and some paper medication prescriptions.

Multiple attempts to reach Home Health Company #2 via telephone were unsuccessful.An interview with the Administrator on 08/25/25 at 2:32 PM revealed it was her understanding that Resident #1's discharge summary was completed fully and there was a change in the home health provider, so the discharge summary was reopened to be edited.

She reported that, ideally, when a change was made and verification was provided that a new home health provider was going to begin to see Resident #1, that the discharge summary should be updated and completed.

She also indicated that if urinary catheter care education was provided, it should be marked in the discharge summary.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Taylorsville, NC, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Valley Nursing and Rehabilitation Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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