Central Continuing Care
Inspection Findings
F-Tag F0577
Federal health inspectors cited Central Continuing Care in Mount Airy, NC for a deficiency under regulatory tag F-F0577 during a standard health inspection conducted on 2025-09-11.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Scope/Severity Level C: pattern, no actual harm with potential for minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 4 deficiencies cited during this inspection of Central Continuing Care.
Correction Status: No revisit needed.
The facility reported correction as of 2025-10-09.
F-Tag F0582
Federal health inspectors cited Central Continuing Care in Mount Airy, NC for a deficiency under regulatory tag F-F0582 during a standard health inspection conducted on 2025-09-11.
Category: Resident Rights Deficiencies
The facility was found deficient in the following area: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.
While no actual harm was documented, there was potential for more than minimal harm to residents.
This was one of 4 deficiencies cited during this inspection of Central Continuing Care.
Correction Status: Deficient, Provider has date of correction.
The facility reported correction as of 2025-10-03.
F-Tag F0600
F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few
FORM CMS-2567 (02/99) Previous Versions Obsolete
which revealed Resident #50 had grey, wavy hair with the top half of her hair pulled back into a ponytail.
Resident #50's ponytail was approximately 3 to 5 inches in length. Resident #50 recalled Family Member #1 had yelled at her throughout their relationship. Family Member #1 was angry that the closet was not organized and had dirty clothes. Resident #50 listened from the doorway of her room while Family Member #1 yelled and everyone on the hall heard. NA #1 was talking to her and that was when Family Member #1 pulled her by her ponytail, moving her in her wheelchair from the doorway back into her room. Resident #50 denied any injury. Resident #50 stated it did not hurt having her ponytail pulled but rather made her angry towards Family Member #1. Resident #50 told Family Member #1 to leave, which she did. Resident #50 stated Family Member #1 left within 15 minutes of her arrival at the facility. Resident #50 stated she spoke with a Law Enforcement Officer and declined to press charges.On 9/11/25 at 5:04PM an attempt to
interview Family Member #1 via telephone call was unsuccessful. There was no option for a voice mail. On 9/11/25 at 3:56PM an interview conducted with Assistant Director of Nursing (ADON) revealed after the incident a skin assessment was conducted of Resident #50's scalp. She stated Resident #50 denied injuries or pain. An interview on 09/11/2025 at 3:53PM with the Social Worker (SW) revealed Resident #50 informed the SW that Resident #50 declined to see the physician or mental health services for the incident and requested that Family Member #1 not return for the time being. She did not want Family Member #1 banned from the facility. During an interview with the DON on 9/11/25 at 3:37PM, the DON revealed NA #1 reported the incident to her and went out on the hall and confirmed that Family Member #1 had left the facility. She interviewed Resident #50 who stated Family Member #1 had pulled her hair and that she was not injured. The DON revealed that Family Member #1 was allowed to return with supervised visits, but stated Family Member #1 had not answered her phone or responded to text messages since the incident.
She indicated that law enforcement did not file a report. An attempt to telephone law enforcement on 9/11/25 at 5:16PM was unsuccessful.
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Printed: 04/13/2026 Form Approved OMB No. 0938-0391
Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
B. Wing
A. Building
(X3) DATE SURVEY COMPLETED
09/11/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Central Continuing Care
1287 Newsome Street Mount Airy, NC 27030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F-Tag F0686
F 0686 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few
FORM CMS-2567 (02/99) Previous Versions Obsolete
checking the chair, if the cushion wasn't there, she would replace it. An interview with Nurse Aide (NA) #4
on 09/10/2025 at 10:20 AM revealed she remembered Resident #30 having a cushion in the wheelchair but didn't recall when she had last seen it. She further explained that cushions were normally left in the chair.
The cushions were replaced when a soiled cushion was sent to laundry. The Kardex provided information that there was a cushion in Resident #30's wheelchair. During an interview on 09/10/2025 at 11:17 with NA #11, she stated she did remember seeing a wide black cushion in Resident #30's wheelchair recently but wasn't sure the exact day. She revealed Resident #30's Kardex had the wheelchair cushion listed. If the cushion wasn't in the chair she would check with the nurse and retrieve one from the supply room. During
an interview with on 09/11/2025 at 11:19 AM, the Director of Nursing (DON) stated that it was standard practice that everyone with a wheelchair got a cushion and that this was part of the admission. Three types of cushions were available from the supply room, and it was nursing judgement as to which type was used.
The DON remarked that staff have been in-serviced to document on the TAR after it was validated that treatment interventions were present. She also explained that when an NA recognized a cushion was missing, they should let the nurse know and replace it.
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Central Continuing Care in Mount Airy, NC inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Mount Airy, NC, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Central Continuing Care or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.