Skip to main content
Advertisement
Complaint Investigation

Jesse Helms Nursing Center

Inspection Date: August 14, 2025
Total Violations 2
Facility ID 345097
Location Monroe, NC
Advertisement

Inspection Findings

F-Tag F0580

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Jesse Helms Nursing Center in Monroe, NC for a deficiency under regulatory tag F-F0580 during a standard health inspection conducted on 2025-08-14.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 2 deficiencies cited during this inspection of Jesse Helms Nursing Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-11.

Advertisement

F-Tag F0684

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0684 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

discovered that Resident #67 had an abnormal temperature, pulse, and blood pressure. Nurse #2 reported

she checked the vital signs for Resident #67 again at 8:59 PM and called the on-call provider with report.

An interview was conducted by phone with Nurse #4 on 8/13/25 at 4:05 PM. Nurse #4 reported she had answered a phone call from Resident #67's family member and the family member had expressed concern that Resident #67 was not acting like herself. Nurse #4 explained she went to Nurse #2 and told her about

the phone call and that's when Nurse #2 reviewed the charting for Resident #67 and discovered the abnormal vital signs. Nurse #4 reported Nurse #3 should have reported to Nurse #2 the abnormal vital signs at the change of shift. Nurse #4 reported the on-call provider was called about 9:00 PM with report and orders were received. The Physician was interviewed on 8/14/25 at 11:57 AM. The Physician conveyed

the off going shift should have reported to the oncoming shift the abnormal vital signs, but the delay in care of about 2 hours had not adversely affected Resident #67. Review of the hospital records for Resident #67 revealed she was admitted with a urinary tract infection and sepsis on 6/22/25. Lab work for Resident #67 included a complete blood count, with white blood cells of 32.24 (normal 3.6-11.7), red blood cells 2.87 (normal 3.72-5.24), and a blood culture result positive for pseudomonas aeruginosa (a bacteria that causes infection). A urinalysis collected on 6/23/25 resulted that Resident #67 had 100 proteins in her urine (normal is none), 0.5 blood in her urine (normal is none), and many white blood cell clumps, as well as bacteria. The hospital note documented that the source of infection was Resident #67's urine. Two different antibiotics were started, as well as intravenous fluids. Resident #67 was admitted to the hospital 6/22/25 and discharged on 7/1/25 to another facility. During an interview with the Director of Nursing (DON) on 8/13/25 at 4:35 PM, she reported she was notified on 6/23/25 the oncoming night shift had not received a report of the change in condition on Resident #67 from the off-going shift. The DON reported she provided education to the nursing staff about reporting resident changes in condition but had not implemented a corrective action plan. The Administrator was interviewed on 8/14/25 at 11:22 AM and he reported that he expected any change in condition to be communicated between the nursing shifts.

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

Jesse Helms Nursing Center in Monroe, NC inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Monroe, NC, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Jesse Helms Nursing Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
« Back to Facility Page
Advertisement
Advertisement