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Complaint Investigation

Lexington Health Care Center

September 2, 2025 · Lexington, NC · 17 Cornelia Drive
Citations 2
CMS Rating 2/5
Beds 100
Provider ID 345419
Healthcare Facility
Lexington Health Care Center
Lexington, NC  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

Lexington Health Care Center in Lexington, NC — inspection on September 2, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0602
Freedom from Abuse, Neglect, and Exploitation Deficiencies

attempted to obtain a key to enter Resident #1's personal house.

She explained Resident #1's wife

the resident admitted giving NA #1 permission to stay at his personal house and when he learned

identified NA #1 through matching the phone number on the text messages observed on Resident #1's cellular phone after learning NA #1 had attempted to obtain a key to Resident's #1 personal house from Resident #1's neighbor.

She stated the allegation for misappropriation of property and resident abuse was not substantiated because Resident #1 was not harmed and NA #1 did not access Resident #1's personal house or obtain any of Resident #1's property.

The former Administrator stated she had not thought about exploitation for Resident #1 because NA #1 had not benefited from the situation.

She indicated looking back, she should have substantiated the allegation for exploitation because after NA #1 discussed staying/ living at Resident #1's personal house with Resident #1, she attempted to enter Resident #1's personal house without the resident being present.In an interview with the Administrator, Regional Clinical Consultant and Director of Nursing present on [DATE] at 5:30 pm, they stated the facility had not completed a plan of correction for misappropriation of property/exploitation.

345419 09/02/2025

Lexington Health Care Center 17 Cornelia Drive Lexington, NC 27292

authorities.

record review and staff interviews, the facility failed to report an allegation misappropriation of

misappropriation of property and/or exploitation (Resident #1).

Findings included:The Facility's Reporting Requirements/Investigations policy statement dated effective 2/5/2023 indicated the Administrator will immediately notify the adult protective services agency for any incident of patient abuse, mistreatment, neglect or misappropriation of personal property or other reasonable suspicion of a crime. Resident #1 was admitted to the facility on [DATE].An initial allegation report dated 7/10/2025 at 2:13 pm was completed by the former Administrator and faxed to the State Agency alleging misappropriation of Resident #1's property on 7/9/2025.

The initial report recorded the facility became aware of the incident on 7/10/2025 at 10:45am.

Details of the allegation stated NA #1 convinced Resident #1 to allow her to stay/live in his personal house while he was at the nursing facility. NA #1 went to Resident #1's neighbor's home to obtain a key to Resident #1's personal house who refused to give NA #1 a key to Resident #1's personal house. On 7/10/2025, Resident #1's neighbor and family member reported NA #1 attempted to exploit Resident #1 to become a squatter in Resident #1's personal house. Resident #1's family member, who was financial proxy and health power of attorney for Resident #1, stated Resident #1 was easily manipulated and coerced into agreements of helping others. NA #1 was suspended pending investigation of the allegation on 7/10/2025.

The facility report indicated notification of the allegation was made to local law enforcement on 7/10/2025 at 12:41 pm.

There was no documentation that APS was notified of the allegation of misappropriation of property and/or exploitation.The facility's investigation report signed by the former Administrator on 7/16/2025 was faxed to the State Agency on 7/17/2025.

There was no documentation that APS was notified of the allegation of misappropriation of property and/or exploitation.In a phone interview with the former Administrator on 8/27/2025 at 4:44pm, she stated she could not recall if APS was notified of the allegation related to misappropriation of property/exploitation for Resident #1.

She explained that usually the Social Worker electronically notified APS of abuse, misappropriation or property and/or exploitation allegations.In an interview with the Social Worker on 8/28/2025 at 5:47 pm, she explained since starting at the facility in May 2025, she was responsible for notifying APS for incidents of residents leaving against medical advice and exploitation of funds.

She stated the former Administrator would have to let her know when there were allegations of misappropriation of property and/or exploitation to report to APS.

She stated she was not informed by the former Administrator of the allegation of misappropriation of property and/or exploitation for Resident #1 and therefore, she had not notified APS of the allegation.In a follow up phone interview with the former Administrator on 9/4/2025 at 12:00 pm, she stated per the facility's policy, the local adult protective agency should be notified of allegations of misappropriation of property and/or exploitation.

She explained she had no recall of informing the Social Worker of the allegation of misappropriation of property and/or exploitation for Resident #1 and the local adult protective agency was not notified. In an interview with the Administrator, Regional Clinical Consultant and Director of Nursing on 8/28/2025 at 5:50 pm, they stated the facility did not have a plan of correction that was completed for reporting an allegation of misappropriation of property and/or exploitation for Resident #1.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Lexington, NC, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Lexington Health Care Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.