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Complaint Investigation

Pruitthealth-town Center

August 28, 2025 · Harrisburg, NC · 6300 Roberta Road
Citations 4
CMS Rating 3/5
Beds 70
Provider ID 345515
Healthcare Facility
Pruitthealth-town Center
Harrisburg, NC  ·  View full profile →
Inspection Summary

PruittHealth-Town Center in Harrisburg, NC — inspection on August 28, 2025.

Found 4 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0580
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited PruittHealth-Town Center in Harrisburg, NC for a deficiency under regulatory tag F-F0580 during a standard health inspection conducted on 2025-08-28.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 4 deficiencies cited during this inspection of PruittHealth-Town Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-10.

Nurse #9 and the telephone number had been restricted. A telephone interview was conducted with the previous Administrator on 8/28/2025 at 9:28 AM.

The previous Administrator was unable to recall the entire event, but was able to verify she was notified, and the accused Nurse (Nurse #9) was terminated for misappropriation.

The previous Administrator verified there was education during the investigation on misappropriation and monitoring of any other residents potentially affected.

She further indicated there were no other residents impacted.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/28/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Pruitthealth-Town Center

6300 Roberta Road Harrisburg, NC 28075

SUMMARY STATEMENT OF DEFICIENCIES

Review of the Investigation Report dated 9/27/2024 revealed the facility’s investigation determined Nurse #9 misappropriated Resident #75’s oxycodone and was terminated.

Notification of APS was not documented in the Investigation Report.

A telephone interview with previous Administrator on 8/28/2025 at 9:28 AM revealed she recalled Resident #75’s allegation of misappropriation.

The previous Administrator stated Local Law Enforcement and Adult Protective Services should have been contacted and did not know why they were not.

The previous Administrator confirmed that the previous Director of Nursing completed the Initial Allegation report for the misappropriation allegation.

The previous Administrator confirmed that Law Enforcement was called regarding misappropriation for Resident #75, but this was not completed timely.

A telephone interview with the previous DON on 8/28/2025 at 2:07 PM revealed she confirmed she sent the Initial Allegation report via fax to the State Agency after receiving the misappropriation allegation from Resident #75.

The previous DON was unable to recall the exact date the Initial Allegation report was sent.

She stated it was the Administrators responsibility to notify Local Law Enforcement and did not know why Adult Protective Service was not notified.

The DON further stated she was not responsible for calling Law Enforcement and the Social Service Director (SSD) was responsible for calling Adult Protective Services.

The previous DON indicated she could not recall the regulatory requirements with required time frames for reporting allegations of abuse/misappropriations.

The previous SSD was unable to be contacted during the investigation.

An interview was conducted with the current Administrator on 8/28/2025 at 1:27 PM, revealed allegations of misappropriation required immediate notification of the allegation within 2 hours to the State Agency, Local Law Enforcement, and Adult Protective Services.

The Regional Nurse Consultant stated on 8/28/2025 at 1:27 PM, regardless of the resident’s cognitive status any allegations of abuse and/or misappropriation would be reported to the Administrator, the State Licensure Office, Local Law Enforcement, and to Adult Protective Services.

The Regional Nurse Consultant further stated this was the company procedure currently and she was also notified of any allegations.

Facility ID:

Federal health inspectors cited PruittHealth-Town Center in Harrisburg, NC for a deficiency under regulatory tag F-F0760 during a standard health inspection conducted on 2025-08-28.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure that residents are free from significant medication errors.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 4 deficiencies cited during this inspection of PruittHealth-Town Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-10-10.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Harrisburg, NC, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PruittHealth-Town Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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