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Complaint Investigation

Macgregor Downs Health Center By Harborview

April 30, 2026 · Greenville, NC · 2910 Macgregor Downs Road
Citations 2
CMS Rating 2/5
Beds 152
Provider ID 345168
Healthcare Facility
Macgregor Downs Health Center By Harborview
Greenville, NC  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

Macgregor Downs Health Center by Harborview in Greenville, NC — inspection on April 30, 2026.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0584
Resident Rights Deficiencies

brown liquid, it often brought up the wax; however, Housekeeper #1 could have sprayed it and let it sit

been washed in the washing machine and hung up wet because they would melt in the dryer.

the curtains because the window curtains were more than [AGE] years old.

The interview further revealed replacing the window curtains was first spoken about 1.5 years ago, but other urgent matters have come up since then.

The Administrator was interviewed on 4/29/26 at 2:54 PM. He revealed he was awaiting a final decision from the facility's interior designer about the window treatment replacements.

Although no upright chairs were observed in Resident #6's room, the Administrator indicated that the bottom of the upright chairs produced a black substance that disintegrated when touched and could have contributed toward the PTAC dusty black substance. He stated that the brown pools of liquid underneath the tube feeding pole should have been cleaned as soon as they were identified.

345168 04/30/2026

MacGregor Downs Health Center by Harborview 2910 MacGregor Downs Road Greenville, NC 27834

During an interview on 4/28/26 at 11:03 AM the Administrator stated the decision not to allow Resident #129 back into the facility was made as a result of the incident on 4/19/26 and hospital records following the incident.

She explained that the hospital records did not indicate the hospital had done anything for Resident #129 besides completing a psychiatric assessment and deeming him fit to return to the facility that same day.

The Administrator felt the facility could not guarantee the safety of other residents if they allowed Resident #129 back into the facility.

Nurse Practitioner #1 was made aware of the incident and the decision not to allow Resident #129 to return to the facility during a conversation with the Director of Nursing and the Administrator and she (Nurse Practitioner #1) agreed with the decision.

The Medical Director was not involved in the decision but was informed later and agreed.

The facility's Hospital Liaison informed the hospital Resident #129 would not be returning to the facility and Resident #129's RP was notified by the hospital.

The Administrator stated he had not seen any behaviors of aggression towards other residents displayed by Resident #129 prior to 4/19/26.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Greenville, NC, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Macgregor Downs Health Center by Harborview or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.