Highland House Rehabilitation And Healthcare
Highland House Rehabilitation And Healthcare is a 2-star rated nursing home in Fayetteville, NC with 106 beds. CMS sub-ratings: health inspections 3/5, staffing 1/5, quality measures 2/5.
The facility has 42 health violations on record. Federal fines total $28,218 across 4 enforcement actions. Most recent inspection: August 24, 2023.
Staff turnover rate: 61.0% — significantly above the national average.
Data synthesized from CMS.gov and North Carolina public inspection records. Reviewed by Christopher F. Nesbitt, Sr., NR-EMT & BU-trained Paralegal.
Inspection History Overview
Data current as of May 6, 2026 · Source: CMS Provider Data
Detailed Inspection Reports
No detailed inspection reports available yet. Check back soon as we're processing new reports daily.
Fines and Penalties by Year
2022 2 penalties totaling $22,568
Fine
Fine
2021 2 penalties totaling $5,650
Fine
Fine
Health Violations by Year
2023 11 violations
Plan the resident's discharge to meet the resident's goals and needs.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Provide and implement an infection prevention and control program.
Perform COVID19 testing on residents and staff.
Assess the resident when there is a significant change in condition
Assure that each resident’s assessment is updated at least once every 3 months.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure that residents are free from significant medication errors.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
2022 9 violations
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide appropriate foot care.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide safe and appropriate respiratory care for a resident when needed.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Provide and implement an infection prevention and control program.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
2021 13 violations
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ensure each resident receives an accurate assessment.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Post nurse staffing information every day.
Provide and implement an infection prevention and control program.
Put firmly secured handrails on each side of hallways.
2020 5 violations
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Provide and implement an infection prevention and control program.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
2019 1 violations
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
2017 3 violations
Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
Allow residents the right to participate in the planning or revision of care and treatment.
Store, cook, and serve food in a safe and clean way.
Frequently Asked Questions About Highland House Rehabilitation And Healthcare
- What violations has Highland House Rehabilitation And Healthcare received?
- Highland House Rehabilitation And Healthcare has 42 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
- What is the quality rating of Highland House Rehabilitation And Healthcare?
- Highland House Rehabilitation And Healthcare has a 2-star rating out of 5 from CMS. This rating indicates the facility may have quality concerns that should be investigated further. The rating is based on health inspections, staffing levels, and quality measures.
- When was Highland House Rehabilitation And Healthcare last inspected?
- Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
- Is Highland House Rehabilitation And Healthcare safe?
- Safety at Highland House Rehabilitation And Healthcare should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
- How do I contact Highland House Rehabilitation And Healthcare?
- Phone: (910) 488-2295. Address: 1700 Pamalee Drive, Fayetteville, NC. For visiting hours and admission information, call the facility directly.
- What services does Highland House Rehabilitation And Healthcare offer?
- Highland House Rehabilitation And Healthcare is a skilled nursing facility with 106 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
- What are better facilities near Fayetteville, NC?
- Compare Highland House Rehabilitation And Healthcare with other nursing homes in Fayetteville, NC on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.
Compare Nursing Homes in Fayetteville, NC
| Facility | Rating | Violations | Beds |
|---|---|---|---|
| Highland House Rehabilitation And Healthcare (this facility) | ★★☆☆☆ | 42 | 106 |
| Autumn Care Of Fayetteville | ★★★★★ | 27 | 90 |
| Haymount Rehabilitation & Nursing Center, Inc. | ★★★★★ | 10 | 98 |
| Village Green Health And Rehabilitation | ★★★★★ | 28 | 170 |
| Whispering Pines Nursing & Rehab Center | ★★★★★ | 16 | 86 |
| Nc State Veterans Home - Fayetteville | ★★★★☆ | 25 | 150 |
| Woodlands Nursing & Rehabilitation Center | ★★★★☆ | 28 | 80 |
Editorial Standards & Data Oversight
Data Source: This report is based on official public inspection records from the Centers for Medicare & Medicaid Services (CMS) Provider Data Catalog.
Editorial Process: Content generated using AI to synthesize complex regulatory data, then reviewed and verified for accuracy by our editorial team.
Professional Review: All content undergoes standards and compliance oversight by Christopher F. Nesbitt, Sr., Nationally Registered EMT & BU-trained Paralegal, using professional regulatory data auditing protocols.
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