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HIGHLAND HOUSE REHABILITATION AND HEALTHCARE

πŸ“ 1700 PAMALEE DRIVE, fayetteville, NC 28301 πŸ“ž 9104882295 πŸ›οΈ 106 beds

Overall Rating

⭐⭐⭐
3/5

Health Inspection

⭐⭐⭐⭐
4/5

Staffing

⭐⭐
2/5

Quality Measures

⭐
1/5

Inspection History Overview

42
Total Violations
6 years of data
$28,218
Total Fines
4 penalties
8
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2023 11 violations

Tag 0660 D Aug 24, 2023

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: Sep 19, 2023
Tag 0690 E Aug 24, 2023

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Sep 19, 2023
Tag 0808 D Jun 14, 2023

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

βœ“ Corrected: Jun 30, 2023
Tag 0880 E Apr 26, 2023

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jun 14, 2023
Tag 0886 E Apr 26, 2023

Perform COVID19 testing on residents and staff.

βœ“ Corrected: Jun 14, 2023
Tag 0637 D Mar 8, 2023

Assess the resident when there is a significant change in condition

βœ“ Corrected: Mar 28, 2023
Tag 0638 D Mar 8, 2023

Assure that each resident’s assessment is updated at least once every 3 months.

βœ“ Corrected: Mar 31, 2023
Tag 0686 D Mar 8, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Apr 15, 2023
Tag 0760 D Mar 8, 2023

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Apr 16, 2023
Tag 0842 E Mar 8, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Apr 16, 2023
Tag 0887 D Mar 8, 2023

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

βœ“ Corrected: Apr 14, 2023

2022 9 violations

Tag 0600 J Jun 24, 2022

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Jun 24, 2022
Tag 0607 J Jun 24, 2022

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Jun 24, 2022
Tag 0656 D Jun 24, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jul 22, 2022
Tag 0687 D Jun 24, 2022

Provide appropriate foot care.

βœ“ Corrected: Jul 22, 2022
Tag 0690 D Jun 24, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Jul 22, 2022
Tag 0695 D Jun 24, 2022

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jul 22, 2022
Tag 0727 E Jun 24, 2022

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

βœ“ Corrected: Jul 22, 2022
Tag 0880 D Jun 24, 2022

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 22, 2022
Tag 0550 G Jan 5, 2022

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jan 28, 2022

2021 13 violations

Tag 0609 D Oct 1, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Oct 26, 2021
Tag 0626 D Oct 1, 2021

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

βœ“ Corrected: Oct 28, 2021
Tag 0656 D Oct 1, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Oct 28, 2021
Tag 0550 D May 28, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Jun 25, 2021
Tag 0564 D May 28, 2021

Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.

βœ“ Corrected: Jun 25, 2021
Tag 0623 D May 28, 2021

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Jun 25, 2021
Tag 0625 D May 28, 2021

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Jun 25, 2021
Tag 0641 D May 28, 2021

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Jun 25, 2021
Tag 0644 D May 28, 2021

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

βœ“ Corrected: Jun 25, 2021
Tag 0684 D May 28, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jun 25, 2021
Tag 0732 C May 28, 2021

Post nurse staffing information every day.

βœ“ Corrected: Jun 10, 2021
Tag 0880 D May 28, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jun 25, 2021
Tag 0924 D May 28, 2021

Put firmly secured handrails on each side of hallways.

βœ“ Corrected: Jun 25, 2021

2020 5 violations

Tag 0585 D Oct 22, 2020

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Nov 18, 2020
Tag 0757 D Oct 22, 2020

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Nov 18, 2020
Tag 0880 D Sep 3, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 25, 2020
Tag 0580 D Aug 10, 2020

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Sep 6, 2020
Tag 0676 D Jul 27, 2020

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

βœ“ Corrected: Aug 16, 2020

2019 1 violations

Tag 0644 D Apr 18, 2019

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

βœ“ Corrected: May 1, 2019

2017 3 violations

Tag 0242 D Feb 23, 2017

Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.

βœ“ Corrected: Mar 23, 2017
Tag 0280 D Feb 23, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

βœ“ Corrected: Mar 23, 2017
Tag 0371 F Feb 23, 2017

Store, cook, and serve food in a safe and clean way.

βœ“ Corrected: Mar 23, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 2 penalties totaling $22,568

$15,593
Fine
June 24, 2022
$6,975
Fine
January 5, 2022
Average: $11,284 | Range: $6,975 - $15,593

2021 2 penalties totaling $5,650

$5,000
Fine
May 28, 2021
$650
Fine
January 25, 2021
Average: $2,825 | Range: $650 - $5,000

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

August 24, 2023
0.00

Health

June 14, 2023
0.00

Health

April 26, 2023
0.00

Health

March 8, 2023
0.00

Health

June 24, 2022
0.00

Health

January 5, 2022
0.00

Health

October 1, 2021
0.00

Health

May 28, 2021
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
345353
345353
9104882295
Cumberland

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Organization