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Complaint Investigation

Copperfield Health & Rehabilitation

February 27, 2026 · Concord, NC · 515 Lake Concord Road Ne
Citations 4
CMS Rating 1/5
Beds 120
Provider ID 345130
Healthcare Facility
Copperfield Health & Rehabilitation
Concord, NC  ·  View full profile →
Inspection Summary

Copperfield Health & Rehabilitation in Concord, NC — inspection on February 27, 2026.

Found 4 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Actual Harm

Federal health inspectors cited Accordius Health at Concord in Concord, NC for a deficiency under regulatory tag F-F0600 during a complaint investigation conducted on 2026-02-27.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 4 deficiencies cited during this inspection of Accordius Health at Concord.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-02-28.

Federal health inspectors cited Accordius Health at Concord in Concord, NC for a deficiency under regulatory tag F-F0695 during a standard health inspection conducted on 2026-02-27.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe and appropriate respiratory care for a resident when needed.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 4 deficiencies cited during this inspection of Accordius Health at Concord.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-02-28.

Federal health inspectors cited Accordius Health at Concord in Concord, NC for a deficiency under regulatory tag F-F0803 during a complaint investigation conducted on 2026-02-27.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 4 deficiencies cited during this inspection of Accordius Health at Concord.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-02-28.

Federal health inspectors cited Accordius Health at Concord in Concord, NC for a deficiency under regulatory tag F-F0812 during a complaint investigation conducted on 2026-02-27.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 4 deficiencies cited during this inspection of Accordius Health at Concord.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2026-02-28.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Concord, NC, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Copperfield Health & Rehabilitation or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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