Complaint Investigation

Rockwell Park Rehabilitation And Healthcare Center

September 5, 2025 · Charlotte, NC · 1930 West Sugar Creek Road

Citations 1

Beds 120

Provider ID 345489

Healthcare Facility

Rockwell Park Rehabilitation And Healthcare Center

Charlotte, NC · View full profile →

Inspection Summary

Rockwell Park Rehabilitation and Healthcare Center in Charlotte, NC — inspection on September 5, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0689

Quality of Life and Care Deficiencies

Immediate Jeopardy

jeopardy to resident health or safety

Nurses received education on completing the elopement risk assessment, change of condition documentation and who to notify if an incident occurred.

Nurses stated they were to verify wanderguard placement daily and functionality of the device.

Nurse Aides verified they had received education on reviewing the Kardex for each assigned resident.

All staff including dietary staff, maintenance, housekeeping staff and nursing staff were interviewed and confirmed they had received education on the process/policy on how to respond to elopement or a missing resident.

The facilities in-service log, monitoring results and training material was reviewed along with audit tools. An observation was conducted of stop signs on the exit doors.The validation verified immediate jeopardy was removed on 07/19/25 and the deficiency was corrected on 07/19/25.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Charlotte, NC, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Rockwell Park Rehabilitation and Healthcare Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Rockwell Park Rehabilitation And Healthcare Center

Inspection Findings

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