Skip to main content
Advertisement
Complaint Investigation

The Laurels Of Pender

Inspection Date: September 3, 2025
Total Violations 1
Facility ID 345298
Location Burgaw, NC
Advertisement

Inspection Findings

F-Tag F0602

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0602 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

assessed to be at her baseline. Mood assessments were completed 3 times a week for two weeks beginning 4-1-25 through 4-12-25 for Resident #1 by the Social Worker and Resident #1 remained at baseline. On 5-14-2025, the administrator followed up with local law enforcement to seek out updated information regarding criminal and restitution actions.To make the resident whole, a restitution judgement was made against NA #1 by the [NAME] District Court for the State of North Carolina on 8-13-2025 for Resident #1 in the amount of $14,481.05. This restitution judgment will be managed by the [NAME] District Court for the State of North Carolina. The family for Resident #1 was made aware of local law enforcement notifications made by the Business Office Manager and the Administrator as it relates to pursuing criminal actions and restitution through local law enforcement against NA#1 for Resident #1 beginning on 3-27-2025. Resident #1's ability to stay at the facility, as it relates to Resident #1s Patient Monthly Liability, has not and will not be affected by the event caused by NA #1 per the Administrator.2. Address how the facility will identify other residents having the potential to be affected by the same deficient practice.100% of interviewable residents were interviewed, offered a lock box, and educated by the Social Work department beginning on 3-27-25 and completed on 3-28-25 related to misappropriation and no other residents were affected. Interviews, offering a lock box and education related to gifts, gratuities and misappropriation of funds were completed by the BOM with responsible parties of 100% non-interviewable residents on 3-28-25 and no residents were affected. 100% of employee file audits were completed on 3-27-25 by the Human Resources (HR) Director related to abuse education, healthcare registry review, and background check verification. Newly admitted residents are offered a lock box by the admission Director or designee when completing the new admission paperwork.3. Address what measures will be put into place or systemic changes made to ensure that the deficient practice will not recur.All facility-employed staff education related to abuse and misappropriation began on 3-27-25 and was completed on 3-27-25 by Human Resources and designees. The education covered the facility's Abuse Prohibition Policy that covers physical abuse, verbal abuse, sexual abuse, exploitation, mental abuse, neglect, with an emphasis on misappropriation of resident property, to include examples of allegations of misappropriation of resident property and exploitation . The education was completed in person and via telephone by the HR Director and designees. No facility staff worked until they were educated, and this was va[TRUNCATE

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

The Laurels of Pender in Burgaw, NC inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Burgaw, NC, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from The Laurels of Pender or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
« Back to Facility Page
Advertisement
Advertisement