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Complaint Investigation

Glenbridge Health And Rehabilitation

March 27, 2026 · Boone, NC · 211 Milton Brown Heirs Road
Citations 10
CMS Rating 1/5
Beds 134
Provider ID 345163
Healthcare Facility
Glenbridge Health And Rehabilitation
Boone, NC  ·  View full profile →
Inspection Summary

Glenbridge Health And Rehabilitation in Boone, NC — inspection on March 27, 2026.

Found 10 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0552
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited Glenbridge Health And Rehabilitation in Boone, NC for a deficiency under regulatory tag F-F0552 during a standard health inspection conducted on 2026-03-27.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Ensure that residents are fully informed and understand their health status, care and treatments.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of Glenbridge Health And Rehabilitation.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited Glenbridge Health And Rehabilitation in Boone, NC for a deficiency under regulatory tag F-F0565 during a standard health inspection conducted on 2026-03-27.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to organize and participate in resident/family groups in the facility.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of Glenbridge Health And Rehabilitation.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited Glenbridge Health And Rehabilitation in Boone, NC for a deficiency under regulatory tag F-F0584 during a complaint investigation conducted on 2026-03-27.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Scope/Severity Level B: isolated, no actual harm with potential for minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of Glenbridge Health And Rehabilitation.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited Glenbridge Health And Rehabilitation in Boone, NC for a deficiency under regulatory tag F-F0585 during a complaint investigation conducted on 2026-03-27.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of Glenbridge Health And Rehabilitation.

Correction Status: Deficient, Provider has no plan of correction.

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Federal health inspectors cited Glenbridge Health And Rehabilitation in Boone, NC for a deficiency under regulatory tag F-F0645 during a standard health inspection conducted on 2026-03-27.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: PASARR screening for Mental disorders or Intellectual Disabilities

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of Glenbridge Health And Rehabilitation.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited Glenbridge Health And Rehabilitation in Boone, NC for a deficiency under regulatory tag F-F0658 during a standard health inspection conducted on 2026-03-27.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Ensure services provided by the nursing facility meet professional standards of quality.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of Glenbridge Health And Rehabilitation.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited Glenbridge Health And Rehabilitation in Boone, NC for a deficiency under regulatory tag F-F0686 during a standard health inspection conducted on 2026-03-27.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of Glenbridge Health And Rehabilitation.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited Glenbridge Health And Rehabilitation in Boone, NC for a deficiency under regulatory tag F-F0700 during a standard health inspection conducted on 2026-03-27.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of Glenbridge Health And Rehabilitation.

Correction Status: Deficient, Provider has no plan of correction.

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Federal health inspectors cited Glenbridge Health And Rehabilitation in Boone, NC for a deficiency under regulatory tag F-F0755 during a standard health inspection conducted on 2026-03-27.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of Glenbridge Health And Rehabilitation.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited Glenbridge Health And Rehabilitation in Boone, NC for a deficiency under regulatory tag F-F0759 during a standard health inspection conducted on 2026-03-27.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure medication error rates are not 5 percent or greater.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 10 deficiencies cited during this inspection of Glenbridge Health And Rehabilitation.

Correction Status: Deficient, Provider has no plan of correction.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Boone, NC, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Glenbridge Health And Rehabilitation or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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