Complaint Investigation

Emerald Ridge Health And Rehabilitation

November 7, 2025 · Asheville, NC · 25 Reynolds Mountain Boulevard

Citations 1

CMS Rating 1/5

Beds 100

Provider ID 345447

Healthcare Facility

Emerald Ridge Health And Rehabilitation

Asheville, NC · View full profile →

Source Document

Official CMS Inspection Report (Medicare.gov)

Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.

Inspection Summary

Emerald Ridge Health and Rehabilitation in Asheville, NC — inspection on November 7, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0641

Resident Assessment and Care Planning Deficiencies

Potential for More Than Minimal Harm

something changes during the look back period the staff person would need to go into the MDS and make the changes.

Since Resident #1 had been exiting seeking the MDS should have been marked as a yes to wandering.

The MDS Nurse was unsure why the Social Worker Manager did not make this change.

Also since there was documentation of Resident #1 being both verbal and physically agitated towards staff and other residents during the look back period the Social Worker Manager should have reflected that by answering yes.

The MDS Nurse did not know why the Social Worker Manager did not go back and make changes to the MDS.

The MDS Nurse stated that she would make changes to the MDS by marking yes for the wanderguard and for both verbal and physical behaviors.On 11/7/25 at 10:53 AM there was an interview held with the Administrator.

She stated she had been ill during the time of the MDS assessment for Resident #1 and felt if she had been at the facility the MDS would have been completed correctly because she would have reviewed the MDS.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Asheville, NC, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Emerald Ridge Health and Rehabilitation or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.