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Complaint Investigation

Emerald Ridge Health And Rehabilitation

November 7, 2025 · Asheville, NC · 25 Reynolds Mountain Boulevard
Citations 1
CMS Rating 1/5
Beds 100
Provider ID 345447
Healthcare Facility
Emerald Ridge Health And Rehabilitation
Asheville, NC  ·  View full profile →
Inspection Summary

Emerald Ridge Health and Rehabilitation in Asheville, NC — inspection on November 7, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0641
Resident Assessment and Care Planning Deficiencies
Potential for More Than Minimal Harm

something changes during the look back period the staff person would need to go into the MDS and make the changes.

Since Resident #1 had been exiting seeking the MDS should have been marked as a yes to wandering.

The MDS Nurse was unsure why the Social Worker Manager did not make this change.

Also since there was documentation of Resident #1 being both verbal and physically agitated towards staff and other residents during the look back period the Social Worker Manager should have reflected that by answering yes.

The MDS Nurse did not know why the Social Worker Manager did not go back and make changes to the MDS.

The MDS Nurse stated that she would make changes to the MDS by marking yes for the wanderguard and for both verbal and physical behaviors.On 11/7/25 at 10:53 AM there was an interview held with the Administrator.

She stated she had been ill during the time of the MDS assessment for Resident #1 and felt if she had been at the facility the MDS would have been completed correctly because she would have reviewed the MDS.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Asheville, NC, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Emerald Ridge Health and Rehabilitation or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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