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Complaint Investigation

Polson Health & Rehabilitation Center

November 17, 2025 · Polson, MT · 9 14th Ave W
Citations 2
CMS Rating 4/5
Beds 70
Provider ID 275049
Healthcare Facility
Polson Health & Rehabilitation Center
Polson, MT  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

POLSON HEALTH & REHABILITATION CENTER in POLSON, MT — inspection on November 17, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0602
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

Review of the facility's policy titled Abuse, Neglect, and Misappropriation of Resident Property Prohibition, last updated September 2017, showed:- Misappropriation of Resident Property: The deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent.- Examples of resident property include jewelry, clothing, furniture, money, medications .

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/17/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Polson Health & Rehabilitation Center

9 14th Ave W Polson, MT 59860

SUMMARY STATEMENT OF DEFICIENCIES

related to staff member L, but did not reach out to her supervisor (staff member N) until early August 2025,Other staff members were interviewed and showed no concern,- Education was provided to all CNAs and nursing staff related to reporting a reasonable suspicion of a crime in a timely manner by 8/30/25,- The Executive Director/Administrator posted who to contact with any suspicions of a crime, and- The facility identified the date of compliance for the misappropriation of medications and corrections carried out, which was on 9/4/25, and monitoring was going to continue to occur.

All elements of corrective actions taken for reporting the reasonable suspicion of a crime in a timely manner were completed, to include a thorough investigation and reporting, after facility administration became aware of the events, and the facility was in substantial compliance at the time of the recertification survey, with a completion date of 9/25/25.

Review of the facility's policy titled.

Reasonable Suspicion of a Crime, last updated October 2022, showed:a- . 2.

Each covered individual shall report to the Executive Director any reasonable suspicion of a crime immediately.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in POLSON, MT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from POLSON HEALTH & REHABILITATION CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.