HERITAGE PLACE

πŸ“ 171 HERITAGE WAY, kalispell, MT 59901 πŸ“ž 4067550800 πŸ›οΈ 140 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐
1/5

Staffing

⭐⭐⭐⭐
4/5

Quality Measures

⭐⭐⭐
3/5

Inspection History Overview

114
Total Violations
8 years of data
$352,161
Total Fines
6 penalties
10
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 16 violations

Tag 0584 E Jan 16, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Feb 20, 2025
Tag 0585 E Jan 16, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Feb 20, 2025
Tag 0644 D Jan 16, 2025

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

βœ“ Corrected: Feb 20, 2025
Tag 0655 D Jan 16, 2025

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Feb 20, 2025
Tag 0677 D Jan 16, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Feb 20, 2025
Tag 0684 D Jan 16, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Feb 20, 2025
Tag 0689 E Jan 16, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Feb 20, 2025
Tag 0697 E Jan 16, 2025

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Feb 20, 2025
Tag 0725 F Jan 16, 2025

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Feb 20, 2025
Tag 0742 D Jan 16, 2025

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

βœ“ Corrected: Feb 20, 2025
Tag 0759 D Jan 16, 2025

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Feb 20, 2025
Tag 0791 E Jan 16, 2025

Provide or obtain dental services for each resident.

βœ“ Corrected: Feb 20, 2025
Tag 0803 D Jan 16, 2025

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

βœ“ Corrected: Feb 20, 2025
Tag 0804 E Jan 16, 2025

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Feb 20, 2025
Tag 0808 D Jan 16, 2025

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

βœ“ Corrected: Feb 20, 2025
Tag 0880 F Jan 16, 2025

Provide and implement an infection prevention and control program.

βœ“ Corrected: Feb 20, 2025

2024 11 violations

Tag 0584 E Jun 5, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jul 3, 2024
Tag 0658 D Jun 5, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jul 3, 2024
Tag 0677 D Jun 5, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jul 3, 2024
Tag 0679 E Jun 5, 2024

Provide activities to meet all resident's needs.

βœ“ Corrected: Jul 3, 2024
Tag 0880 D Jun 5, 2024

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jul 3, 2024
Tag 0584 E Apr 9, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: May 7, 2024
Tag 0656 D Apr 9, 2024

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 7, 2024
Tag 0689 D Apr 9, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: May 7, 2024
Tag 0558 D Jan 31, 2024

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Feb 19, 2024
Tag 0600 D Jan 31, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Jan 29, 2024
Tag 0726 D Jan 31, 2024

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Feb 19, 2024

2023 29 violations

Tag 0561 D Dec 21, 2023

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

βœ“ Corrected: Jan 29, 2024
Tag 0580 D Dec 21, 2023

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Jan 29, 2024
Tag 0584 C Dec 21, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jan 29, 2024
Tag 0636 E Dec 21, 2023

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

βœ“ Corrected: Jan 29, 2024
Tag 0656 D Dec 21, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jan 29, 2024
Tag 0657 D Dec 21, 2023

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Jan 29, 2024
Tag 0658 D Dec 21, 2023

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jan 29, 2024
Tag 0677 E Dec 21, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jan 29, 2024
Tag 0689 D Dec 21, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jan 29, 2024
Tag 0725 E Dec 21, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Jan 29, 2024
Tag 0740 D Dec 21, 2023

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

βœ“ Corrected: Jan 29, 2024
Tag 0791 D Dec 21, 2023

Provide or obtain dental services for each resident.

βœ“ Corrected: Jan 29, 2024
Tag 0812 F Dec 21, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jan 29, 2024
Tag 0851 F Dec 21, 2023

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

βœ“ Corrected: Jan 29, 2024
Tag 0880 F Dec 21, 2023

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jan 29, 2024
Tag 0578 D Oct 12, 2023

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Nov 3, 2023
Tag 0585 D Oct 12, 2023

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Nov 3, 2023
Tag 0600 D Oct 12, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Nov 2, 2023
Tag 0689 G Oct 12, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Nov 2, 2023
Tag 0600 D Aug 30, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Sep 20, 2023

2022 8 violations

Tag 0584 D Dec 22, 2022

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Jan 19, 2023
Tag 0637 D Dec 22, 2022

Assess the resident when there is a significant change in condition

βœ“ Corrected: Jan 19, 2023
Tag 0656 D Dec 22, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jan 19, 2023
Tag 0677 D Dec 22, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Jan 19, 2023
Tag 0684 D Dec 22, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jan 19, 2023
Tag 0689 E Dec 22, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jan 19, 2023
Tag 0692 G Dec 22, 2022

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Jan 19, 2023
Tag 0880 D Dec 22, 2022

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jan 19, 2023

2021 5 violations

Tag 0580 D Dec 21, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Feb 4, 2022
Tag 0609 D Dec 21, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Feb 4, 2022
Tag 0656 D Dec 21, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Feb 4, 2022
Tag 0880 F Dec 21, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jan 21, 2022
Tag 0881 E Dec 21, 2021

Implement a program that monitors antibiotic use.

βœ“ Corrected: Feb 4, 2022

2019 13 violations

Tag 0552 D Nov 27, 2019

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Jan 10, 2020
Tag 0656 D Nov 27, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jan 10, 2020
Tag 0689 D Nov 27, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jan 10, 2020
Tag 0692 D Nov 27, 2019

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Jan 10, 2020
Tag 0697 D Nov 27, 2019

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Jan 10, 2020
Tag 0710 D Nov 27, 2019

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

βœ“ Corrected: Jan 10, 2020
Tag 0755 D Nov 27, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Jan 10, 2020
Tag 0756 E Nov 27, 2019

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Jan 10, 2020
Tag 0758 E Nov 27, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Jan 10, 2020
Tag 0761 C Nov 27, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jan 10, 2020
Tag 0800 D Nov 27, 2019

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

βœ“ Corrected: Apr 11, 2020
Tag 0812 C Nov 27, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jan 10, 2020
Tag 0883 E Nov 27, 2019

Develop and implement policies and procedures for flu and pneumonia vaccinations.

βœ“ Corrected: Jan 10, 2020

2018 15 violations

Tag 0600 G Nov 29, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Dec 18, 2018
Tag 0609 D Nov 29, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Dec 18, 2018
Tag 0610 D Nov 29, 2018

Respond appropriately to all alleged violations.

βœ“ Corrected: Dec 18, 2018
Tag 0657 B Nov 29, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Dec 28, 2018
Tag 0677 D Nov 29, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Dec 28, 2018
Tag 0686 G Nov 29, 2018

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Dec 28, 2018
Tag 0692 G Nov 29, 2018

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Dec 28, 2018
Tag 0758 D Nov 29, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Dec 28, 2018
Tag 0760 D Nov 29, 2018

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Dec 28, 2018
Tag 0761 E Nov 29, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Dec 28, 2018
Tag 0804 E Nov 29, 2018

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Dec 28, 2018
Tag 0880 E Nov 29, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Dec 28, 2018
Tag 0580 D Sep 18, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Oct 22, 2018
Tag 0623 D Sep 18, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Oct 22, 2018
Tag 0842 B Sep 18, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Oct 22, 2018

2017 17 violations

Tag 0166 D Nov 22, 2017

Try to resolve each resident's complaints quickly.

βœ“ Corrected: Jan 1, 2018
Tag 0225 G Nov 22, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

βœ“ Corrected: Dec 29, 2017
Tag 0312 E Nov 22, 2017

Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.

βœ“ Corrected: Jan 2, 2018
Tag 0353 E Nov 22, 2017

Have enough nurses to care for every resident in a way that maximizes the resident's well being.

βœ“ Corrected: Jan 2, 2018
Tag 0514 E Nov 22, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

βœ“ Corrected: Feb 9, 2018
Tag 0174 E Aug 24, 2017

Provide residents with private access to a telephone.

βœ“ Corrected: Oct 8, 2017
Tag 0225 G Aug 24, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

βœ“ Corrected: Oct 8, 2017
Tag 0226 J Aug 24, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

βœ“ Corrected: Oct 8, 2017
Tag 0280 D Aug 24, 2017

Allow residents the right to participate in the planning or revision of care and treatment.

βœ“ Corrected: Oct 8, 2017
Tag 0281 D Aug 24, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Oct 8, 2017
Tag 0323 K Aug 24, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: Oct 8, 2017
Tag 0353 H Aug 24, 2017

Have enough nurses to care for every resident in a way that maximizes the resident's well being.

βœ“ Corrected: Oct 8, 2017
Tag 0425 D Aug 24, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

βœ“ Corrected: Oct 8, 2017
Tag 0441 E Aug 24, 2017

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: Oct 8, 2017
Tag 0490 K Aug 24, 2017

Make sure that the facility is administered in an acceptable way that maintains the well-being of each resident .

βœ“ Corrected: Oct 8, 2017
Tag 0494 D Aug 24, 2017

Ensure that all full-time nurse aides employed for more than 4 months are fully trained and competent to provide nursing and nursing-related services, as defined by Federal requirements.

βœ“ Corrected: Oct 8, 2017
Tag 0520 E Aug 24, 2017

Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

βœ“ Corrected: Oct 8, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $14,307

$14,307
Fine
December 22, 2022
Average: $14,307 | Range: $14,307 - $14,307

2021 1 penalties totaling $650

$650
Fine
November 29, 2021
Average: $650 | Range: $650 - $650

2018 1 penalties totaling $107,955

$107,955
Fine
November 29, 2018
Average: $107,955 | Range: $107,955 - $107,955

2017 3 penalties totaling $229,249

$71,390
Fine
November 22, 2017
$0
Payment Denial
November 22, 2017
$157,859
Fine
August 23, 2017
Average: $76,416 | Range: $0 - $157,859

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

June 5, 2024
0.00

Health

April 9, 2024
0.00

Health

January 31, 2024
0.00

Health

December 21, 2023
0.00

Health

October 12, 2023
0.00

Health

August 30, 2023
0.00

Health

June 8, 2023
0.00

Health

December 22, 2022
0.00

Health

December 21, 2021
0.00

Health

November 27, 2019
0.00

Quality Measures

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Short Stay

Quality Measure

Long Stay

Quality Measure

Long Stay

Quality Measure

Short Stay

Ownership Information

For profit - Corporation
Independent (Not part of a chain)
275025
275025
4067550800
Flathead

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Organization