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Complaint Investigation

Skyline Heights Nursing And Rehabilitation

November 19, 2025 · Billings, MT · 1807 24th St W
Citations 3
CMS Rating 1/5
Beds 150
Provider ID 275020
Healthcare Facility
Skyline Heights Nursing And Rehabilitation
Billings, MT  ·  View full profile →
Inspection Summary

SKYLINE HEIGHTS NURSING AND REHABILITATION in BILLINGS, MT — inspection on November 19, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0656
Resident Assessment and Care Planning Deficiencies
Actual Harm

staff member E stated she would add any changes in the resident to the resident's care plan, including interventions such as pressure-relieving mattresses, offloading boots for feet, and any other special needs.

Staff member E stated that any preventative measures for a resident should be care planned.During an interview on 11/5/25 at 1:42 p.m., staff member D stated she would let the nurse know if a new skin issue was identified, and the nurse would care plan for the skin concern.

Staff member D stated staff will read the resident care plans and would notify the nurse if there was something missing on the care plan. Resident #1's care plan failed to show his history of issues with the feet and failed to provide preventative interventions to guide staff in his cares.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/19/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Skyline Heights Nursing and Rehabilitation

1807 24th St W Billings, MT 59102

SUMMARY STATEMENT OF DEFICIENCIES

jeopardy to resident health or safety

the facility's policy titled Wound Treatment Management, Reviewed/Revised 5/15/2025, showed: Policy: To promote wound healing of various types of wounds, it is the policy of this facility to provide evidence-based treatments in accordance with current standards of practice and physician orders.

Treatment selection will consider wound etiology, condition, resident preferences, and risk factors.Policy Explanation and Compliance Guidelines: . 2. In the absence of treatment orders, the licensed nurse will notify the physician to obtain treatment orders.

This may be the treatment nurse, or the assigned licensed nurse in the absence of the treatment nurse.5.

Treatment decision will be based on: a.

Etiology of the wound: i.

Pressure injuries will be differentiated from non-pressure ulcers, such as arterial, venous, diabetic, moisture or incontinence related skin damage.b.

Characteristics of the wound: i.

Pressure injury stage (or level of tissue destruction if not a pressure injury). ii.

Size - including shape, depth, and presence of a tunneling and/or undermining. iii.

Volume and characteristics of exudate. iv.

Presence of pain. v.

Presence of infection or need to address bacterial bioburden. vi.

Condition of the tissue in the wound bed.c.

Location of the woundd.

Goals and preferences of the resident/representative.8.

The effectiveness of treatments will be monitored through ongoing assessment of the wound.

Considerations for the needed modifications include: a.

Lack of progression toward healing.b.

Changes in the characteristics of the wound . c.

Changes in the resident's goals and preferences, such as at end-of-life or in accordance with his/her rights.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/19/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Skyline Heights Nursing and Rehabilitation

1807 24th St W Billings, MT 59102

SUMMARY STATEMENT OF DEFICIENCIES

This was a result of the facility failing to provide necessary services for the early identification of the wound and ongoing treatment, to maintain communication with the physician, and to provide preventative interventions.Refer to F-F684 - Quality of Care - for more detail related to the resident's foot wound and care concerns.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in BILLINGS, MT, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SKYLINE HEIGHTS NURSING AND REHABILITATION or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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