Billings Rehabilitation And Nursing Llc
BILLINGS REHABILITATION AND NURSING LLC in BILLINGS, MT — inspection on February 26, 2026.
Found 3 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
Review of a facility reported event, dated 2/2/26, showed that resident #67 reported verbal abuse by a staff member.
Investigation findings of the verbal abuse event were due to the State Survey Agency on 2/9/26.
The facility reported the investigation findings late on 2/10/26.
During an interview on 2/25/26 at 2:58 p.m., staff member A stated the facility had an Administrator in Training who was submitting reportable events and investigation findings to the State Survey Agency.
Staff member A stated the investigation findings for the facility reported event on 2/2/26 were due on 2/9/26.
Staff member A stated the investigation findings were submitted on 2/10/26.
Staff member A did not know why the findings were submitted late.
Review of a facility policy titled, Abuse, Neglect, and Exploitation, implemented 4/11/25, showed: . VII.
Reporting/Response A.
The facility will have written procedures that include:
- Reporting of all alleged violations to the Administrator, state agency, adult protective services, and
to all other required agencies (e.g., law enforcement when applicable) within specified timeframes: a.
Immediately, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse or result in serious bodily injury, or b.
Not later than 24 hours if the events that cause the allegation do not involve abuse and do not result in serious bodily injury. . B.
The Administrator will follow up with government agencies, during business hours, to confirm the report was received, and to report the results of the investigation when final within 5 working days of the incident, as required by state agencies.
275120 02/26/2026
Billings Rehabilitation and Nursing LLC 600 S 27th St Billings, MT 59101
During an interview on 2/24/26 at 4:51 p.m., staff member A stated they were reviewing a former resident's chart (resident #73) who wanted to return to the facility.
Upon the review, they noted a progress note for a reportable event that was not reported or investigated involving residents #'s 46 and 73.
Staff member A stated they did not know of the incident before the review and would be sending a late report to the State Survey Agency regarding the incident and conducting an investigation (See F-F609 for details of allegation).
Review of the facility's reported incidents, sent to the State Survey Agency, did not show that the incident between residents #46 and #73 was reported or investigated by the facility for the event on 12/14/25.
Review of the facility's policy and procedure titled, Abuse, Neglect, and Exploitation, with an implementation date of 4/11/25, showed: V.
Investigation of Alleged Abuse, Neglect and Exploitation: A. An immediate investigation is warranted when suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation occur.
B.
Written procedures for investigations include:
- Identifying staff responsible for the investigation .
- Investigating different types of alleged violations;
- Identifying and interviewing all involved persons, including the alleged victim, alleged perpetrator,
- Focusing the investigation on determining if abuse, neglect, exploitation, and/or mistreatment has
- Providing complete and thorough documentation of the investigation.
witnesses, and others who might have knowledge of the allegations;
occurred, the extent, and cause; and
275120 02/26/2026
Billings Rehabilitation and Nursing LLC 600 S 27th St Billings, MT 59101
showed: Clear, accurate, and accessible documentation is an essential element of safe, quality,