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Complaint Investigation

Ruleville Community Care Center

August 27, 2025 · Ruleville, MS · 800 Stansel Dr
Citations 11
CMS Rating 1/5
Beds 111
Provider ID 255113
Healthcare Facility
Ruleville Community Care Center
Ruleville, MS  ·  View full profile →
Inspection Summary

RULEVILLE COMMUNITY CARE CENTER in RULEVILLE, MS — inspection on August 27, 2025.

Found 11 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0558
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited RULEVILLE COMMUNITY CARE CENTER in RULEVILLE, MS for a deficiency under regulatory tag F-F0558 during a standard health inspection conducted on 2025-08-27.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Reasonably accommodate the needs and preferences of each resident.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of RULEVILLE COMMUNITY CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

Based on staff and resident interview, record review and facility policy review, the facility failed to resolve a grievance for one (1) of eight (8) residents present at the resident council meeting. (Anonymous Resident).Findings Include

Review of the facility policy titled Grievance/Missing Property with a revision date of 8/17 revealed under Purpose .to provide an opportunity for residents, resident representatives and/or family to present concerns or grievance to the proper authorities at the facility and to receive responses to the issue(s) raised.

Under Procedure .A.3 .Supervisory personnel shall be responsible for notifying the resident of resolution and so indicate on grievance form .An interview on 8/25/25 at 10:15 AM, Anonymous Resident complained that Certified Nursing Assistant (CNA) #6 jerked his legs when she turned him and it hurt his back. He admitted that he reported this to the staff, but no one had come to ask him about it.An interview and record review on 8/25/25 at 4:00 PM with the Director of Nurses (DON) confirmed that the Anonymous Resident had complained about CNA #6 and she had filled out a grievance form for him.

Record review of the grievance that was completed for the Anonymous Resident revealed that the resident had not signed the grievance form and there was no documentation that the grievance had been resolved or discussed with the resident and DON confirmed.

Record review of the grievance log revealed a grievance from Anonymous Resident regarding CNA #6 hurting him when they jerked his turn pad but was listed as a complaint regarding customer service and was marked as resolved.An interview with Social Services #2 confirmed that all grievances should be discussed with the residents and signed by the residents before they can be considered resolved.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/27/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Ruleville Community Care Center

800 Stansel Dr Ruleville, MS 38771

SUMMARY STATEMENT OF DEFICIENCIES

Federal health inspectors cited RULEVILLE COMMUNITY CARE CENTER in RULEVILLE, MS for a deficiency under regulatory tag F-F0584 during a standard health inspection conducted on 2025-08-27.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of RULEVILLE COMMUNITY CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

Federal health inspectors cited RULEVILLE COMMUNITY CARE CENTER in RULEVILLE, MS for a deficiency under regulatory tag F-F0600 during a standard health inspection conducted on 2025-08-27.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of RULEVILLE COMMUNITY CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

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2025, revealed under Section C a Brief Interview for Mental Status (BIMS) score of 15, which indicates that Resident #3 is cognitively intact.

Anonymous Resident An interview with Anonymous Resident on 8/25/25 at 10:15 AM revealed that he had reported that Certified Nurse Assistant (CNA) #6 and CNA #2 had hurt him during care. He stated that CNA #6 jerked his legs and hurt his back when she turned him and that CNA #2 slapped him in the face with a wet towel when she was bathing him. He admits that no one ever came and talked to him about it, but that neither CNA has returned to his room.

An interview on 8/26/25 at 2:30 PM with CNA #6 revealed she recalls the day that the Anonymous Resident complained that they hurt him when they turned him and she was told not to go back to his room.

Record review of Anonymous Resident’s “admission Record” revealed the resident was admitted to the facility on [DATE] with medical diagnoses that included Paraplegia.

Record review of Anonymous Resident’s MDS with an ARD of 7/14/25 revealed in Section C, a BIMS score of 15, indicating that the resident was cognitively intact. Resident #68 An interview on 8/25/25 at 11:00AM with Resident #68 revealed that he reported to the Director of Nurses (DON) that he did not want CNA #2 back in his room. He stated that she hurts him when she tries to turn him and sometimes, she talks ugly to him. He admitted CNA #2 does not come to his room anymore, but that no one had questioned him about why he didn’t want her in his room anymore.

A phone interview on 8/26/25 at 3:15PM with CNA #2 recalled that Anonymous Resident complained that she had wiped his bottom too hard when she was cleaning him, so they told her not to go back in his room.

She revealed that last week she was told not to go back into Resident #68’s room but was not told why and today she was suspended while they investigated this with Resident #68.

Record review of Resident #68’s “admission Record” revealed the resident was admitted on [DATE] with medical diagnoses that included Anxiety, Pain and Hemiplegia and Hemiparesis following Cerebral Infarction affecting left non-dominant side.

Record review of Resident #68's MDS with an ARD of 7/17/25 revealed in Section C a BIMS score of 14, which indicates the resident is cognitively intact.

An interview on 8/25/25 at 4:00PM with the DON confirmed that she had a complaint on CNA #2 for Resident #68 and CNA #6 for an Anonymous Resident but admitted that she felt like it was more of a customer service issue and therefore did not report it to the state.

She confirmed that she removed both CNA’s from providing care to these residents and should have reported the allegations to the state.

An interview on 8/26/25 at 9:30AM with the ADM confirmed that all allegations of abuse should be reported to the state.

She stated she was aware of some complaints on CNA #2 but was not aware of any abuse allegations since she had been here and she started in April 2025.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/27/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Ruleville Community Care Center

800 Stansel Dr Ruleville, MS 38771

SUMMARY STATEMENT OF DEFICIENCIES

Federal health inspectors cited RULEVILLE COMMUNITY CARE CENTER in RULEVILLE, MS for a deficiency under regulatory tag F-F0610 during a complaint investigation conducted on 2025-08-27.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Respond appropriately to all alleged violations.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of RULEVILLE COMMUNITY CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

Federal health inspectors cited RULEVILLE COMMUNITY CARE CENTER in RULEVILLE, MS for a deficiency under regulatory tag F-F0656 during a standard health inspection conducted on 2025-08-27.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of RULEVILLE COMMUNITY CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

Federal health inspectors cited RULEVILLE COMMUNITY CARE CENTER in RULEVILLE, MS for a deficiency under regulatory tag F-F0677 during a standard health inspection conducted on 2025-08-27.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide care and assistance to perform activities of daily living for any resident who is unable.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of RULEVILLE COMMUNITY CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

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Federal health inspectors cited RULEVILLE COMMUNITY CARE CENTER in RULEVILLE, MS for a deficiency under regulatory tag F-F0684 during a standard health inspection conducted on 2025-08-27.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of RULEVILLE COMMUNITY CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

Federal health inspectors cited RULEVILLE COMMUNITY CARE CENTER in RULEVILLE, MS for a deficiency under regulatory tag F-F0697 during a standard health inspection conducted on 2025-08-27.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe, appropriate pain management for a resident who requires such services.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 11 deficiencies cited during this inspection of RULEVILLE COMMUNITY CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

Federal health inspectors cited RULEVILLE COMMUNITY CARE CENTER in RULEVILLE, MS for a deficiency under regulatory tag F-F0842 during a standard health inspection conducted on 2025-08-27.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 11 deficiencies cited during this inspection of RULEVILLE COMMUNITY CARE CENTER.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in RULEVILLE, MS, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from RULEVILLE COMMUNITY CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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