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Complaint Investigation

The Pillars Of Biloxi

Inspection Date: August 21, 2025
Total Violations 8
Facility ID 255093
Location BILOXI, MS
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Inspection Findings

F-Tag F0550

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited THE PILLARS OF BILOXI in BILOXI, MS for a deficiency under regulatory tag F-F0550 during a standard health inspection conducted on 2025-08-21.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of THE PILLARS OF BILOXI.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

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F-Tag F0585

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited THE PILLARS OF BILOXI in BILOXI, MS for a deficiency under regulatory tag F-F0585 during a standard health inspection conducted on 2025-08-21.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of THE PILLARS OF BILOXI.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

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F-Tag F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0605 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Based on staff interview, record review, and facility policy review, the facility failed to ensure antipsychotic medications were prescribed for residents with appropriate, clinically documented diagnoses for one (1) of six (6) residents reviewed for unnecessary medications. Resident #157Findings include: A review of the facility's policy, Antipsychotic Medication Use, revised 10/2022, revealed, Policy Interpretation and Implementation 1. Residents will only receive antipsychotic medications when necessary to treat specific conditions for which they are indicated and effective.A record review of the admission Record revealed the facility admitted Resident #157 on 9/20/24 with diagnoses including Major Depressive Disorder, Single Episode, Unspecified.A record review of the Discharge Summary from an acute care hospital, dated 9/20/24, revealed Resident #157's Problem List/Discharge Diagnosis included Hemorrhagic Cerebrovascular Accident, Disorientation, Pulmonary Embolism, Acute Kidney Injury, and Wheezing.A

record review of the Diagnosis Report revealed Resident #157 had a diagnosis of Major Depressive Disorder, Single Episode, Unspecified with an onset date listed as 9/20/24. A record review of the Order Summary Report with an order date range of 9/20/24 through 8/31/25 revealed Resident #157 had Physician's Orders for Olanzapine (an antipsychotic medication), dated 9/20/25 for Mood, for Olanzapine, dated 10/9/24, for Psychosis, Olanzapine, dated 10/22/24 for psychotic disorder, Olanzapine, dated 11/7/24 for Major Depressive Disorder, Single Episode, Unspecified, and Zyprexa (Olanzapine), dated 1/9/25 for Major Depressive Disorder, Single Episode, Unspecified. Further review revealed Physician's Orders for Haloperidol (an antipsychotic medication), dated 1/14/25 for mood and Haloperidol, dated 10/22/24 for Psychosis.A record review of the admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 9/26/25 revealed Resident #157 had a diagnosis of Depression and there were no other psychiatric/mood disorders indicated.A record review of the Significant Change in Status MDS with ARD of 1/31/25 revealed Resident #157 had a diagnosis of Depression with no other psychiatric/mood disorders indicated.On 8/21/25 at 11:45 AM, in an interview with the pharmacist, he explained that his monthly reviews include evaluating appropriate diagnoses, potential interactions, and duration of therapy. He stated that he does not generally have concerns if the medical record does not contain a specific supporting diagnosis for a medication, because many medications can be prescribed for multiple conditions. On 8/21/25 at 1:32 PM, during an interview with the Director of Nursing (DON), she explained that when a physician provides a new medication order, the physician indicates the diagnosis associated with the medication. The nurse then enters the order into electronic health record, where a prompt appears requiring

the associated diagnosis. She stated that orders are reviewed each morning to ensure diagnoses are in place for new medications. She further explained that the Minimum Data Set (MDS) nurse reviews diagnoses for accuracy, and for psychotropic medications, the consultant pharmacist verifies that appropriate diagnoses are present.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

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F-Tag F0658

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited THE PILLARS OF BILOXI in BILOXI, MS for a deficiency under regulatory tag F-F0658 during a standard health inspection conducted on 2025-08-21.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Ensure services provided by the nursing facility meet professional standards of quality.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of THE PILLARS OF BILOXI.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

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F-Tag F0677

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited THE PILLARS OF BILOXI in BILOXI, MS for a deficiency under regulatory tag F-F0677 during a standard health inspection conducted on 2025-08-21.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide care and assistance to perform activities of daily living for any resident who is unable.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of THE PILLARS OF BILOXI.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

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F-Tag F0812

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited THE PILLARS OF BILOXI in BILOXI, MS for a deficiency under regulatory tag F-F0812 during a standard health inspection conducted on 2025-08-21.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of THE PILLARS OF BILOXI.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

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F-Tag F0867

Administration Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited THE PILLARS OF BILOXI in BILOXI, MS for a deficiency under regulatory tag F-F0867 during a standard health inspection conducted on 2025-08-21.

Category: Administration Deficiencies

The facility was found deficient in the following area: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of THE PILLARS OF BILOXI.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

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F-Tag F0880

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited THE PILLARS OF BILOXI in BILOXI, MS for a deficiency under regulatory tag F-F0880 during a standard health inspection conducted on 2025-08-21.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Provide and implement an infection prevention and control program.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 8 deficiencies cited during this inspection of THE PILLARS OF BILOXI.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-22.

📋 Inspection Summary

THE PILLARS OF BILOXI in BILOXI, MS inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in BILOXI, MS, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from THE PILLARS OF BILOXI or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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