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Complaint Investigation

Grandview Healthcare Center

Inspection Date: September 5, 2025
Total Violations 1
Facility ID 265374
Location WASHINGTON, MO
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Inspection Findings

F-Tag F0658

Resident Assessment and Care Planning Deficiencies
Harm Level: Actual Harm

F 0658 Level of Harm - Actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

08/29/25 at 9:38 A.M., RN A said staff notified him/her at approximately 8:00 A.M. on 8/01/25 the resident had a change in condition. He/She said no one notified him/her the resident had not had a bowel movement since 07/24/25. eating was declining, but so was everything else, and had been. Dr aware. During an

interview on 08/29/25 at 10:00 A.M., CNA F said CNA's are responsible for documenting residents' bowel movements every shift. He/She said if a resident has not had a bowel movement in three days, they are supposed to notify the charge nurse. He/She said he/she did not know the resident had not had a bowel movement since 07/24/25, and staff did not report to him/her the resident was constipated. 3. Review of Resident #2's quarterly MDS, a federally mandated assessment tool, dated 08/13/25, showed staff assessed the resident as occasionally incontinent of bowels. Review of the resident's Care Plan, updated 07/23/25, showed staff assessed the resident at risk for constipation and dehydration. Review showed staff are directed to monitor the resident's bowel movements every shift and to report no bowel movement in two days to the nurse.Review of the resident's POS, dated July 2025, showed a diagnosis of constipation.

Review showed physician's orders for the following:-Celexa 20 mg daily (an antidepressant, with the possible side effect of constipation) 10 mg one tablet daily;-Docusate Sodium 100 mg two capsules daily at bedtime;-Famotidine (an antihistamine, with the possible side effect of constipation) 10 mg every morning;-Bisacodyl suppository 10 mg one suppository rectally daily as needed for constipation;-Milk of Magnesia 400 mg/5 ml 30 ml as needed for constipation;-Miralax 17 gm/dose 17 gm daily as needed for constipation, Ondansetron (an antinausea meditation, with the possible side effect of constipation) 4 mg every eight hours as needed. Review of the resident's MAR, dated 07/01/25 through 07/31/25, showed it did not contain documentation that Bisacodyl, Milk of Magnesia, or Miralax had been administered from 07/01/31 through 0731/25. Review of the resident's vital records showed it did not documentation the resident had a bowel movement from 07/04/25 to 07/11/25 (seven days), from 07/13/25 to 07/21/25 (eight days) or from 07/22/25 to 08/02/25 (eleven days). During an interview on 08/25/25 at 11:30 A.M., Licensed Practical Nurse (LPN) B said CNA's should document residents' bowel movements each shift, and licensed staff should monitor to see if a resident has not had a bowel movement for three days. If a resident does not have a bowel movement for three days, licensed staff should administer as needed medications for constipation. He/She said the corporate nurse recently began printing reports for residents' bowel movement monitoring. He/She said if staff do not document monitoring a resident's bowel movement, then he/she would think staff did not monitor the resident's bowel movements. During an interview on 09/05/25 at 10:07 A.M., the administrator said CNA's are responsible for documenting residents' bowel movements

in the electronic charting. He/She said he/she does not know why staff did not document bowel movements for Resident #1 or Resident #2. He/She said Certified Medication Technicians (CMT's) and licensed staff should monitor residents' bowel movements, and if a resident has not had a bowel movement in two days,

they should administer as needed medications for constipation. He/She said approximately two weeks ago,

the new MDS Coordinator showed staff how to add bowel movements to the Plan of Care documentation in

the electronic medical records, which will not allow staff to document other care they performed until they document if the resident has had a bowel movement. During an interview on 09/05/25 at 11:35 A.M., CMT D said aides are responsible for documenting residents' bowel movements each day. He/She said if a resident does not have a bowel movement in three days, staff should administer an as needed medication for constipation. He/She said licensed staff are supposed to monitor residents' bowl movements and notify CMT's is a resident needs an as needed medication for constipation. Complaint # 2590452

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📋 Inspection Summary

GRANDVIEW HEALTHCARE CENTER in WASHINGTON, MO inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in WASHINGTON, MO, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from GRANDVIEW HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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