Normandy Nursing Center
NORMANDY NURSING CENTER in SAINT LOUIS, MO — inspection on August 21, 2025.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview on 8/21/25 at 1:45 P.M., the Director of Nursing (DON) said she was not employed at the facility when the resident resided at the facility.
She is not sure if the resident had an appointment set up with the hepatis clinic or if the provider followed up.
The provider is also not at the facility anymore.
During an interview on 8/21/25 at 2:00 P.M., the DON and ADON said they would expect staff to follow up on lab results and recommended treatment for a resident that has the reactive Hepatitis C because it is standard nursing practice.
When they transferred the resident, the information should have been sent to the new facility.
During an interview and record review on 8/25/25 at 10:55 A.M., the Administrator provided the documents sent to the resident's new facility as well as several emails.
Review of the records, showed there was no order for hepatitis C follow up on the order sheet that was sent.
There was no mention of the hepatitis C lab results or recommended follow up.
The progress note from the provider was included.
The Administrator said the medical director that was at this facility was also at the resident's new facility and has been the resident's provider since 2016.
She also said the social worker and the transportation staff member involved at that time are no longer with the facility, so she is unable to verify whether follow-up arrangements were made with the infectious disease clinic.
She attempted to reach out to the hospital regarding this, but so far has notreceived a call back. 2570330
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.