Skip to main content
Complaint Investigation

Normandy Nursing Center

August 21, 2025 · Saint Louis, MO · 7301 St Charles Rock Rd
Citations 1
CMS Rating 1/5
Beds 116
Provider ID 265578
Healthcare Facility
Normandy Nursing Center
Saint Louis, MO  ·  View full profile →
Inspection Summary

NORMANDY NURSING CENTER in SAINT LOUIS, MO — inspection on August 21, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Advertisement

Inspection Findings

FF0658
Resident Assessment and Care Planning Deficiencies
Potential for More Than Minimal Harm

During an interview on 8/21/25 at 1:45 P.M., the Director of Nursing (DON) said she was not employed at the facility when the resident resided at the facility.

She is not sure if the resident had an appointment set up with the hepatis clinic or if the provider followed up.

The provider is also not at the facility anymore.

During an interview on 8/21/25 at 2:00 P.M., the DON and ADON said they would expect staff to follow up on lab results and recommended treatment for a resident that has the reactive Hepatitis C because it is standard nursing practice.

When they transferred the resident, the information should have been sent to the new facility.

During an interview and record review on 8/25/25 at 10:55 A.M., the Administrator provided the documents sent to the resident's new facility as well as several emails.

Review of the records, showed there was no order for hepatitis C follow up on the order sheet that was sent.

There was no mention of the hepatitis C lab results or recommended follow up.

The progress note from the provider was included.

The Administrator said the medical director that was at this facility was also at the resident's new facility and has been the resident's provider since 2016.

She also said the social worker and the transportation staff member involved at that time are no longer with the facility, so she is unable to verify whether follow-up arrangements were made with the infectious disease clinic.

She attempted to reach out to the hospital regarding this, but so far has notreceived a call back. 2570330

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SAINT LOUIS, MO, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from NORMANDY NURSING CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

Advertisement