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Complaint Investigation

St Joseph Chateau

September 11, 2025 · Saint Joseph, MO · 811 North 9th Street
Citations 2
CMS Rating 2/5
Beds 69
Provider ID 265852
Healthcare Facility
St Joseph Chateau
Saint Joseph, MO  ·  View full profile →
Inspection Summary

ST JOSEPH CHATEAU in SAINT JOSEPH, MO — inspection on September 11, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0627
Resident Rights Deficiencies
Potential for More Than Minimal Harm

return him/her to the home facility. CR (B) said they did not have staffing to monitor the resident one on one until he/she was discharged to a new facility.

Guardian (B) reminded the facility of the regulations and requirements for a discharge of the resident. CR (B) said that the facility would just have to take the deficiency in this case.- On 9/5/25 at 11:40 A.M.

Resident called asking if they were looking for a new place for him/her to go to since the facility would not take him/her back.- 9/5/25 at 12:01 P.M.

Mental Health Hospital RN (A) informed Guardian (B) that the home facility would not take the resident back.

Guardian (B) asked Mental Health Hospital RN (A) to put in a hotline complaint with the Department of Health and Senior Services since they had not gotten a 30-day notice and it was an abandonment of the resident. - 9/5/25 12:32 P.M.

Received a call from the SSD saying another SNF would accept the resident.

Guardian (B) agreed to the transfer since there was nowhere else for the resident to go from the Mental Health Hospital.

Complaint 2609355

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/11/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

St Joseph Chateau

811 North 9th Street Saint Joseph, MO 64501

SUMMARY STATEMENT OF DEFICIENCIES

facility;- Discharge planning wasn't done because the resident wanted to transfer;- A discharge notice and Bed Hold Policy was sent to the Guardian but the Ombudsman was not contacted about the transfer.During an interview on 9/11/25 at 1:05 P.M., the Director of Nursing (DON) said:- The facility could take care of the resident because they have put in a lot of interventions to engage with the Resident.

The Resident voiced concerned because they could not leave the facility on his/her own and that was a level of independence he/she desired;- The Resident would express SI which resulted in therapy and one on one monitoring to keep the Resident safe. - The resident had the behavior of changing their mind on desires and needs from day to day;- The staff would look for other places the Resident could go but then the resident would change his/her mind and they would stop looking;- During the Resident's most recent hospital stay they were able to find another SNF for him/her but the facility would have taken the resident back if required;- The Resident was not in an emergency situation which required his/her immediate transfer;- The facility had been able to handle the last two incidents of SI with the resident so there wasn't a worry they couldn't keep him/her safe and they were adjusting medications as an intervention to help with the behaviors;Complaint 2609355

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SAINT JOSEPH, MO, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ST JOSEPH CHATEAU or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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