Complaint Investigation

Milan Health Care Center

October 30, 2025 · Milan, MO · 52435 Infirmary Road

Citations 1

CMS Rating 1/5

Beds 100

Provider ID 265238

Healthcare Facility

Milan Health Care Center

Milan, MO · View full profile →

Source Document

Official CMS Inspection Report (Medicare.gov)

Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.

Inspection Summary

MILAN HEALTH CARE CENTER in MILAN, MO — inspection on October 30, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Actual Harm

During an interview on 10/30/25 at 9:42 A.M., Resident #10's guardian said the resident would not normally go into a resident of the opposite gender's room, especially one he/she did not know or engage in anything sexual. 5.

During an interview on 10/30/25 at 9:10 A.M. and 12:30 P.M., the DON said the following:-The incident between Resident #11 and Resident #7 was in the outdoor courtyard, during a smoke break;-Resident #7 was alert and oriented times three and could remember the incident;-Immediately after Resident #7 said Resident #11 touch his/her breast, staff placed Resident #11 on supervision when Resident #11 was out of his/her room for mealtimes and smoke breaks;-Resident #11 spent most of the day in his/her room;-After Resident #10 was found in Resident #11's room, the staff placed Resident #11 on one-on-one supervision.

During an interview on 10/30/25 at 2:25 P.M., the Administrator and Director of Nursing said the following:-There were no witnesses who saw Resident #11 grab Resident #7's breast;-There were no witnesses who saw Resident #11 and Resident #10 do anything or even witness Resident #11 touch Resident #10 inappropriately;-No one reported any changes in Resident #10's behavior or mood;-Resident #10 was able to take his/her own pants off but sometimes needed cues to put pants on correctly;-Resident #10 made comments in the past about worrying about being raped;-Resident #10 went into Resident #11's room after the allegation of Resident #11 touching Resident #7's breast;-The staff's focus was to watch Resident #11 when he/she was out of the room;-The staff were not monitoring Resident #10, because he/she was not known to go into other resident rooms. 2653242

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in MILAN, MO, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MILAN HEALTH CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.