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Complaint Investigation

Parkwood Skilled Nursing And Rehabilitation Center

Inspection Date: October 27, 2025
Total Violations 1
Facility ID 265523
Location MARYLAND HEIGHTS, MO
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Inspection Findings

F-Tag F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

trying to provide incontinence care. CNA A reported the resident refused care, called them bitches, and is saying CNA A threw the bed remote at the resident. CNA A said they left the room and called LPN C. LPN C called and reported the incident to the Administrator immediately. The resident was generally confrontational with all staff. The resident is young, dependent on staff to meet all activities of daily living and seems to be alert and oriented. During an interview on 10/20/25 at 2:00 P.M., CNA A said he/she and CNA B entered the resident's room (on 10/18/25), and CNA B waited at the door. CNA A said she/he announced their arrival and reason they were there and turned the light on. CNA A approached the resident and while reaching to pull the curtain, he/she accidently brushed up against resident's leg. CNA A said the resident responded to this with You better get out of my room bitch and then said it again in a loud voice.

CNA A and CNA B left the resident's room. CNA A immediately called and reported this to the charge nurse. During an interview on 10/20/25 at 2:30 P.M., CNA B said he/she was present during the incident on Saturday (10/18/25) with the new resident (Resident #1). CNA B said the resident had been yelling at different staff all day on Saturday, saying get the f*** out of my room and things like that. CNA B said CNA A did not physically or verbally abuse or neglect the resident during the interaction on 10/18/25. The resident yelled at CNA A, saying Get out my room bitch, get out of my room bitch. CNA A did not throw a bed remote at the resident and both CNA A and CNA B left the room when told to. During an interview on 10/20/25 at 3:00 P.M., the Administrator said the facility did not report this allegation because he/she thought since they did the investigation and determined abuse did not happen, they did not need to report

the allegations. The Administrator learned of the allegations from the charge nurse, who contacted him that day,10/18/25. 2646480

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📋 Inspection Summary

PARKWOOD SKILLED NURSING AND REHABILITATION CENTER in MARYLAND HEIGHTS, MO inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in MARYLAND HEIGHTS, MO, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PARKWOOD SKILLED NURSING AND REHABILITATION CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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