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Complaint Investigation

Northland Rehabilitation & Health Care Center

Inspection Date: December 30, 2025
Total Violations 1
Facility ID 265870
Location KANSAS CITY, MO
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Inspection Findings

F-Tag F0809

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0809 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some

FORM CMS-2567 (02/99) Previous Versions Obsolete

resident wants to eat for those meals. The tickets are then turned back into the kitchen. When staff members deliver trays to residents, they check the tickets to what is on the tray and to make sure it's accurate. When new residents are admitted , staff are usually notified through admission paperwork the same day. When he/she does his/her oncoming walk through with the off going staff member on the shift

they both will go room to room and update resident status from the previous shift. That's when he/she will see that there is a new resident and they are accounted for and cared for by the staff without anyone falling through the cracks and getting missed for meals. CMT A was not sure why Resident #1 and Resident #2 received their breakfast meals late.During an interview on 12/29/25 at 1:15 P.M., the Dietary Manager (DM) said:- New admission residents will trigger an email or message the same day to the DM. Within 48 hours

the resident will be asked about likes and dislikes for meals and have this entered into their electronic medical record so meal tickets will print out properly. Until that time, the nursing staff will use blank meal tickets to get the resident's order for each meal and keep the kitchen informed if the resident is eating in their room or in the dining room. If a resident doesn't show up in the dining room, the kitchen staff will catch

this because they do an audit of residents on site versus the residents served during the meal right after

the dining room has completed being served, which is normally 30 minutes after the start of the meal.

Those not attending the dining service will automatically get a hall tray delivered to their room. Residents should receive their meal within an hour of the official start time for each meal. During an interview on 12/29/25 at 2:10 P.M., the Administrator said breakfast is at 8:30 A.M, lunch at 12:30 P.M., and dinner is at 5:30 P.M. He/she expects residents to receive their meal within one hour of the beginning of each meal service, even if that meal is being delivered with hall trays and this included meals for all newly admitted residents. Intake 2692290

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📋 Inspection Summary

NORTHLAND REHABILITATION & HEALTH CARE CENTER in KANSAS CITY, MO inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in KANSAS CITY, MO, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from NORTHLAND REHABILITATION & HEALTH CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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