New Mark Rehab And Healthcare Center
NEW MARK REHAB AND HEALTHCARE CENTER in KANSAS CITY, MO — inspection on December 31, 2025.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview on 12/31/25 at 11:44 A.M., Hospice RN stated:- No one from the facility had notified the hospice agency that another resident attempted to put his/her hands down Resident #1's pants; - Resident #1's family member informed a hospice staff person of the event on 12/23/25; - Hospice RN went to the facility on [DATE] to assess the resident and attempt to gather additional information regarding the event;- Resident #1 appeared to be at his/her baseline and had no evidence of injury; - Hospice RN attempted to speak to the Director of Nursing (DON) and the Administrator, but they were in a meeting;- The Corporate Nurse Consultant (CNC) called Hospice RN later in the day who said the incident did not occur as reported;- The CNC reviewed the camera footage of the incident and observed that Resident #1 was sitting in his/her wheelchair in the common area near the nurses' station;- He/She was holding a teddy bear in his/her lap;- The other resident involved was holding one of the arms of the teddy bear;- Resident #1 dropped his/her hold of the teddy bear, and the other resident attempted to hold Resident #1's hand;- Hospice RN asked the CNC why the allegations were not reported to the state survey agency or the hospice agency, the CNC responded that the allegations did not occur and thus did not have to report the incident.
During an interview on 12/31/25 at 11:58 A.M., RN A said:- RN A was working on 11/29/25;- At the time of the event, RN A was on a different unit than where Resident #1 resided, assisting another resident;- The staff notified RN A of the incident when he/she returned to Resident #1's unit; - RN A notified the manager on duty of the alleged incident involving Resident #1;- The manager on duty instructed RN A to call and notify the family of Resident #1 of the incident;- Later, LPN A, the unit manager, informed RN A that the Administrator reviewed the camera footage of the alleged event and determined that the other resident did not get his/her hands down Resident #1's pants;- RN A conducted an assessment on Resident #1 and he/she was found to have no injuries or display any signs of stress or anxiety.
During an interview on 12/31/25 at 3:20 P.M., the Administrator said:- He was aware of the allegations that another resident put his/her hands down Resident #1's pants on 11/29/25;- The allegations were brought to his attention by LPN A, the unit manager on 11/29/25; - RN A originally thought the other resident's hands were in Resident #1's pants;- Assessments were completed for Resident #1 and there were no injuries;- The Administrator said he spoke with Resident #2, who denied the allegations; - The Administrator said there was no camera footage of the incident; - The Administrator did not need to report the allegations to the state survey agency or law enforcement, as he/she looked into the incident and determined the allegations were untrue.
Intake 2703167
265308 12/31/2025
New Mark Rehab and Healthcare Center 11221 North Nashua Drive Kansas City, MO 64155
he/she spoke with Resident #2, who denied the allegations; -The Administrator said there was no
were untrue;-Resident #2 was placed on one-on-one supervision because he/she made sexual
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.