Skip to main content
Complaint Investigation

New Mark Rehab And Healthcare Center

September 26, 2025 · Kansas City, MO · 11221 North Nashua Drive
Citations 2
CMS Rating 1/5
Beds 199
Provider ID 265308
Healthcare Facility
New Mark Rehab And Healthcare Center
Kansas City, MO  ·  View full profile →
Inspection Summary

NEW MARK REHAB AND HEALTHCARE CENTER in KANSAS CITY, MO — inspection on September 26, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Advertisement

Inspection Findings

FF0658
Resident Assessment and Care Planning Deficiencies
Actual Harm

During an interview on 9/24/25 at 4:06 P.M. the PA said:-He/She did not see staff remove the dressing from Resident #2; there was a substantial amount of bleeding and staff were wrapping the wound up when he/she arrived; -He/She would not expect a dressing change to cause that kind of bleeding; -He/She would not expect a dressing to be stuck that badly if it was changed regularly; -He/She did not work with wound vacs typically.

During an interview on 9/25/25 at 10:32 A.M.

Nurse Practitioner A said:-He/She was the primary care provider for Resident #2; -The facility notified him/her of the issue with the dressing being adhered to the wound;-He/She had never known a wound vac dressing to adhere to a wound;-He/She would expect staff to call the primary care physician or wound care physician for wound vac orders.

During an interview on 9/25/25 at 11:00 A.M. LPN B said:-Staff notified him/her on 9/19/25 that Resident #2 wound vac did not look right; -He/She assessed the dressing and looked for documentation of when it had been changed; -He/She was unable to find orders for the wound vac dressing change, or when it had been changed;-He/She was only able to find a note that showed the wound vac was in place on 9/10/25; -He/She used saline to soak the dressing to remove it; -There were three sponges and the third sponge was severely adhered to Resident #2's wound;-One area started to bleed significantly;-He/She wrapped the wound with roll gauze, discussed the situation with the Registered Nurse, and decided to call EMS; -He/She cut away the old dressing, applied thick padding, and wrapped the leg with gauze, as the wound was bleeding significantly; -The wound had bled through the thick dressing when EMS arrived;-Typically wound vac dressings should be changed twice weekly or more often if there was excessive drainage;-The wound nurse typically orders all the wound care supplies; -There was not a wound nurse currently; -He/She was not aware who would order supplies for wound care.

During an interview on 9/26/25 at 12:04 P.M. the Administrator said:-He/She would expect staff to take orders from the hospital where the resident discharged or call the physician for orders; -There should have been orders for wound vac dressing changes for Resident #2;-He/She was aware there were no orders for the dressing change after the resident was sent to the hospital.

Complaint 2622612

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

09/26/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

New Mark Rehab and Healthcare Center

11221 North Nashua Drive Kansas City, MO 64155

SUMMARY STATEMENT OF DEFICIENCIES

Federal health inspectors cited NEW MARK REHAB AND HEALTHCARE CENTER in KANSAS CITY, MO for a deficiency under regulatory tag F-F0689 during a complaint investigation conducted on 2025-09-26.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 2 deficiencies cited during this inspection of NEW MARK REHAB AND HEALTHCARE CENTER.

Correction Status: Past Non-Compliance.

The facility reported correction as of 2025-09-07.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in KANSAS CITY, MO, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from NEW MARK REHAB AND HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

Advertisement