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Complaint Investigation

Gregory Ridge Health Care Center

Inspection Date: November 18, 2025
Total Violations 1
Facility ID 265721
Location KANSAS CITY, MO
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Inspection Findings

F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Immediate Jeopardy

F 0689 Level of Harm - Immediate jeopardy to resident health or safety Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

only said he/she was in distress.-He/she was so glad the resident followed directions to go to the nurse for help as he/she was afraid the resident could have bled out had the resident not gotten scared of the bleeding.-He/she would have expected the CNA sitting as the one-to-one staff observation to have known to keep the resident in sight the entire time and never close the door. During an interview on 10/7/25 at 12:30 P.M., CNA B said:-When sitting as one-to-one staff observation, he/she was to be within arm's length with the resident always in his/her sight.-He/she was never to close the resident's door unless he/she was

in the room with the resident. -If the resident got up and walked around, he/she was to follow the resident wherever they went.-He/she was to converse with the resident, encourage the resident to use their coping skills if escalating and interact with the resident. During an interview on 10/7/25 at 2:07 P.M., CNA C said:-He/she had sat one-to-one with the resident in the past.-The staff was to always keep the resident close, preferably within arm's length.-Staff were to at least keep them within close sight, close enough that if the resident tried to harm themselves or escalated to the point of self-harm they were to have been able to stop the resident.-The staff were never to close a resident's door unless they were in the room with the resident and close by the resident.-If the resident acted like they wanted to talk, the staff was supposed to talk with them, engage them in activities to keep them busy.-If the resident did not want to talk, the staff was not to force them. During an interview on 10/7/25 at 3:36 P.M., the Psych NP said:-Resident #2 had been doing so well for so long, he/she was really upset that the resident self-harmed.-He/she had not been working with the resident for long as he/she just picked up the facility in August 2025, but he/she had seen him/her recently and the resident was very proud of going so long without self-harming.-The resident had a small behavior and the Psych NP saw him/her on 9/19/25 briefly, just to let the resident vent.-The resident had been using his/her coping mechanisms well, drawing and voicing his/her feelings to staff.-He/she did not see anything alarming when they spoke the day of 9/19/25.-He/she did not make a note that day as

they just spoke briefly, and things seemed to be good.-The staff did notify him/her of the incident.-He/she was not aware the CNA sitting one-to-one with the resident on 9/19/25 kept the door shut during the night.-He/she would have expected the CNAs keep the door open and be able to see the resident at all times, documenting per the policy. During an interview on 10/8/25 at 1:45 P.M., the facility Administrator and DON said:-CNA A was sitting with the resident on the night he/she self-harmed and knew better than to keep the door closed.-CNA A should have followed the resident out of the room when he/she left the room to go get help from LPN A.- LPN A and CNA A did not handle the situation or the resident as expected and were both terminated. -The expectation was that CNA A remained inside the resident's room at all times

during one-to-one staff observation, followed the resident out of the room when he/she left the room, and that LPN A would have shown more urgency when the resident stated he/she was in distress, including asking questions of the resident, providing non-pharmacological interventions and more closely assessing

the resident's physical state. -Given the resident had told LPN A he/she was in distress, the DON and Administrator would have expected LPN A to have noticed the resident had a pillowcase wrapped around his/her arm and immediately intervened instead of preparing a PRN medication.-CNA A had been educated on staying with the resident inside the room and never closing the door when on one-one staff

observation. There was no reason CNA A should have closed the door and/or not had the resident within his/her sight at all times. MO002621570

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📋 Inspection Summary

GREGORY RIDGE HEALTH CARE CENTER in KANSAS CITY, MO inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in KANSAS CITY, MO, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from GREGORY RIDGE HEALTH CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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