Monterey Park Rehabilitation & Health Care Center
MONTEREY PARK REHABILITATION & HEALTH CARE CENTER in INDEPENDENCE, MO — inspection on November 18, 2025.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
Review of the resident's Social Services Notes dated 9/15/25 at 4:39 P.M., showed:-The facility had informed the resident's family member that he/she was listed as the resident first emergency contact only.-The facility had no documentation stating the family member was his/her Durable Power of Attorney (DPOA).
During an interview on 9/26/25 at 9:56 A.M., Licensed Practical Nurse (LPN) B said:-He/She was the nurse assigned that day and was notified by the shower aide (CNA F) that the resident had been lowered to the ground in the shower room. -He/She did not notify the resident family member immediately after the incident. -The resident had already notified his/her family member while they were at a doctor appointment that morning, before the nurse could contact the emergency contact/family member.
During an interview on 9/26/25 at 11:30 A.M., Assistant Director of Nursing (ADON) B said: -The nurse assigned to the resident or the unit ADON would normally be responsible for any follow-up calls and notification family members related to the resident fall or incidents. -He/She would expect staff to document emergency contact/family notification in the resident's medical record.
During an interview on 9/26/25 at 12:49 P.M., Social Services Designee (SSD) said:-The resident's family member was listed as emergency contact -The resident was listed as own responsible person at that time. -The charge nurse would be responsible for contacting the resident's family member or emergency contact with any change in condition or incidents involving the resident.
During an interview on 9/26/25 at 1:27 P.M., Acting Director of Nursing (DON)/ Regional Nurse said:-The resident's family member was contacted later that same day and was noted on the fall investigation report. -The charge nurse would be responsible to notify the resident's family member/emergency contact or DPOA in timely manner of any new incident/fall or resident change of conditions.
Complaint # 2619401
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