Complaint Investigation

Point Lookout Nursing & Rehab

November 20, 2025 · Hollister, MO · 11103 Historic Hwy 165

Citations 1

CMS Rating 2/5

Beds 130

Provider ID 265411

Healthcare Facility

Point Lookout Nursing & Rehab

Hollister, MO · View full profile →

Inspection Summary

POINT LOOKOUT NURSING & REHAB in HOLLISTER, MO — inspection on November 20, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0812

Nutrition and Dietary Deficiencies

Potential for More Than Minimal Harm

During an interview on 11/20/25, at 6:30 P.M., [NAME] E said the following:-He/she was told not to wear gloves if he/she was touching resident food, but instead uses his/her bare hands;-He/she was not sure who told him/her that.

During an interview on 11/20/25, at 6:40 P.M., the DON and Administrator said staff should not use bare hands to handle resident food.

They should use tongs or apply gloves. 2673799

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in HOLLISTER, MO, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from POINT LOOKOUT NURSING & REHAB or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

Point Lookout Nursing & Rehab

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