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Complaint Investigation

Highland Chateau Health And Rehabilitation Center

Inspection Date: September 19, 2025
Total Violations 27
Facility ID 245028
Location SAINT PAUL, MN
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Inspection Findings

F-Tag F0550

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0550 during a standard health inspection conducted on 2025-09-19.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0554

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0554 during a standard health inspection conducted on 2025-09-19.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Allow residents to self-administer drugs if determined clinically appropriate.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0584

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0584 during a standard health inspection conducted on 2025-09-19.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0641

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0641 during a standard health inspection conducted on 2025-09-19.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Ensure each resident receives an accurate assessment.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0656

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0656 during a standard health inspection conducted on 2025-09-19.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0657

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0657 during a standard health inspection conducted on 2025-09-19.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0676

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0676 during a standard health inspection conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0677

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0677 during a standard health inspection conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide care and assistance to perform activities of daily living for any resident who is unable.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0684

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0684 during a standard health inspection conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-25.

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F-Tag F0688

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0688 during a standard health inspection conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Immediate Jeopardy

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0689 during a standard health inspection conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity Level J: isolated, immediate jeopardy to resident health or safety.

This represents an immediate jeopardy situation, the most serious level of deficiency.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0692

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0692 during a standard health inspection conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide enough food/fluids to maintain a resident's health.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0693

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0693 during a standard health inspection conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0695

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0695 during a standard health inspection conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe and appropriate respiratory care for a resident when needed.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0697

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0697 during a standard health inspection conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe, appropriate pain management for a resident who requires such services.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0698

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0698 during a standard health inspection conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe, appropriate dialysis care/services for a resident who requires such services.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0725

Nursing and Physician Services Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0725 during a standard health inspection conducted on 2025-09-19.

Category: Nursing and Physician Services Deficiencies

The facility was found deficient in the following area: Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0759

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0759 during a standard health inspection conducted on 2025-09-19.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure medication error rates are not 5 percent or greater.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0760

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0760 during a standard health inspection conducted on 2025-09-19.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure that residents are free from significant medication errors.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0791

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0791 during a standard health inspection conducted on 2025-09-19.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide or obtain dental services for each resident.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0805

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0805 during a standard health inspection conducted on 2025-09-19.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0812

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0812 during a standard health inspection conducted on 2025-09-19.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0867

Administration Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0867 during a standard health inspection conducted on 2025-09-19.

Category: Administration Deficiencies

The facility was found deficient in the following area: Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0880

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0880 during a standard health inspection conducted on 2025-09-19.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Provide and implement an infection prevention and control program.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0881

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0881 during a standard health inspection conducted on 2025-09-19.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Implement a program that monitors antibiotic use.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0883

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN for a deficiency under regulatory tag F-F0883 during a standard health inspection conducted on 2025-09-19.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Develop and implement policies and procedures for flu and pneumonia vaccinations.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 27 deficiencies cited during this inspection of Highland Chateau Health And Rehabilitation Center.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-20.

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F-Tag F0925

Environmental Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0925 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Many

FORM CMS-2567 (02/99) Previous Versions Obsolete

month. The administrator stated they talk to residents about containing food in their rooms. The administrator stated the concern with mice in the building was they were dirty and carried disease.

Expressed concern they still had areas where mice were getting in. The administrator was informed of recent mouse sightings reported by staff and residents and stated she was unaware. The administrator was concerned staff had become desensitized to reporting sightings of mice and would need to reeducate staff.

The administrator stated they might need to switch from current pest control service to a different service since they were still having problems. During a telephone interview on 9/18/25 at 11:21 a.m., pest control service employee (PCS)-Q was aware of mice in the facility. PCS-Q stated he came weekly, checked the Pest Sighting Reports, bait stations and traps. Checked the outside of the building and had not seen any new holes on the outside of the building. PCS-Q stated his supervisors were aware of the current situation with mice at the facility. PCS-Q stated in his opinion, the best they could do was keep mice under control, not eliminate them entirely. At 12:32 p.m., PCS-Q was on site at the facility and was asked to explain why

he did not think mice could be eliminated entirely, and PCS-Q stated mice did not seem affected by their efforts despite trying multiple kinds of traps, bait stations, and powders. Reviewed pest control agency Pest Sighting Reports from 5/29/25, to 8/30/25 (the last date there was documentation of a sighting). There were 35 documented sighting primarily between 3:00 p.m., and 3:00 a.m. Mice were sighted in resident rooms by heat registers and under beds, in hallways, by doors going into the kitchen, by the smoking patio doors, in

the dining room and by nurses' stations. One report indicated a resident saw a rat in a nurse's station. Both residents and staff were seeing and reporting mice. Sightings included baby mice.During an interview on 9/19/25 at 8:50 a.m., the administrator stated the facility had a known rodent problem. Earlier in 2024, they had a pest control service that did not seem effective and therefore switched to a different one in October

  1. 2024. Unaware if previous administrator who had recently terminated employment had contacted the
  2. current pest control company to ask why they still had a rodent problem. The administrator stated it might be time to look at another service. Facility Pest Control policy with revised date of 9/6/23, indicated the purpose was to establish a pest control program contract with a professional provider. On-going measures were taken to prevent, contain and eradicate common household pests such as roaches, ants, mosquitoes, flies, mice and rats. General measures to decrease pests included elimination of cracks and crevices, proper lighting and ventilation, use of screen on windows and doors, and the use of self-closing doors. All food stored in the dietary area was kept in a designated area in securely covered containers, off the floor and away from walls. All food items kept in resident rooms were stored in covered containers, with the exception of uncut fruits such as bananas and oranges. A contract with a pest control company would be elected to assure regular inspection and application of chemical pesticides. Staff would report all sightings of pest to the maintenance and/or environmental services director for pest control intervention. All state and local regulations were followed.

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📋 Inspection Summary

Highland Chateau Health And Rehabilitation Center in SAINT PAUL, MN inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SAINT PAUL, MN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Highland Chateau Health And Rehabilitation Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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