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Complaint Investigation

Three Links Care Center

September 19, 2025 · Northfield, MN · 815 Forest Avenue
Citations 1
CMS Rating 3/5
Beds 92
Provider ID 245450
Healthcare Facility
Three Links Care Center
Northfield, MN  ·  View full profile →
Inspection Summary

Three Links Care Center in NORTHFIELD, MN — inspection on September 19, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies
Immediate Jeopardy

During an interview on 9/19/25 at 11:37 a.m., orthopedic surgeon medical doctor (OS-MD) stated R1 had been seen on 9/16/25, for a scheduled follow-up and had been informed R1 had a fall from a total mechanical lift four days prior. R1 had imaging done of right hip and right femur and was found to have a new transverse (according to the Cleveland Clinic a transverse fracture are a type of broken bones, usually caused by falls or car accidents) fracture of the femur. OS-MD further stated, most definitely the fall from the lift caused the fracture of R1's femur and put him at risk for serious risk for harm and did cause serious harm for R1 due to needing surgery.

Review of the facility's Mechanical Lift Policy dated 5/28/25, identified facility staff would use appropriate techniques and processes when utilizing mechanical lift devices to lift and move residents, to protect the safety and well-being of staff and residents, to promote quality care, and to follow applicable laws regarding use of power-driven mechanical lifts.

Review of the facility's Fall Prevention and Management Policy dated 6/5/23, identified The interdisciplinary team (IDT) would evaluate the fall by reviewing the fall incident report to determine a Root Cause Analysis (RCA) of the fall and further interventions may be put into place according to the determined cause of the fall, to help prevent further falls.

Any further interventions that were developed would be documented.

The immediate jeopardy was issued at PNC after it was verified the facility implemented the following prior to survey: -R1 was sent to ER for evaluation following fall on 9/12/25, and will be reassessed on return from the hospital for proper sling size and care plan updated. -Sling and lift used for R1's transfer was removed from use until inspected and found to be free of malfunction. -NA-A and NA-B had return demonstration competency testing done on 9/12/25, for safe lifting using the mechanical lift. -The facility reviewed their policy and procedure for safe mechanical lift transfers and developed a plan to ensure identification via color coding the sling loops to ensure the correct one being used.

Policy will be adjusted after mechanical lift representative reviews policy on 9/23/25, if needed. -All residents utilizing similar slings like R1 have had the proper sling to use marked with the colored tape to identify the same loops.-All residents who utilized the mechanical lifts had slings inspected, care plans reviewed to ensure the proper sling size in the care plan. -The facility began re-education with return demonstration, to nursing staff on manufacturer's recommendations of using the full body mechanical lift to include checking the straps for tension and using proper sling size according to the care plan beginning on 9/12/25, and will be having mechanical lift representative provide education on 9/23/25, to all of the nursing staff.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NORTHFIELD, MN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Three Links Care Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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